Hotel. 18. Calling to Cancel a Reservation
A: I'm calling to cancel a reservation I made earlier in the week.
B: To cancel your reservation, I need your name, phone number, and date of trip, please.
A: Rudy Randolph, 818-555-1234. My reservation begins on the second Monday of April.
B: I see your reservation on my computer. Let me just cancel it, and you'll be all set!
A: Thanks. I'll call again when things get better at home.
B: You're welcome.
