7. Troubleshooting a Computer Problem

A: How may I help you?

B: My computer is not letting me run JavaScript.

A: That can easily be fixed.

B: I've tried fixing it myself, but nothing worked.

A: If you'd kindly go to our website, I'll fix the problem.

B: I've logged in, now what?

A: I will now access your computer from my location.

B: Oh, I see what you are doing.

A: That should just about fix the problem!

B: Thank you so much! It was such an easy solution.

A: I'm happy to help.

B: Again, thank you and have a good day!