Hotel. 18. Calling to Cancel a Reservation

A: I'm calling to cancel a reservation I made earlier in the week.

B: To cancel your reservation, I need your name, phone number, and date of trip, please.

A: Rudy Randolph, 818-555-1234. My reservation begins on the second Monday of April.

B: I see your reservation on my computer. Let me just cancel it, and you'll be all set!

A: Thanks. I'll call again when things get better at home.

B: You're welcome.