15- dictation

A: Can I help you?

B: Yes. I can't open the window in my room. Can I get some help?

A: Certainly. Is there anything else?

B: Yes. I can't turn the air conditioner off.

A: We can help with that. Is there anything else I can do?

B: Yes. I can't connect to the Internet.

A: You need a password. I can send someone up with it.

B: Thank you very much!