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Receptionist: Hello, and welcome to Smith's Gym.
Brad: Hi there. I'd like to become a member.
R: Yes, of course. We just need to fill out a couple of forms, and then I can show you around the gym.
B: That would be great.
R: Let's start with the membership form. Can I have your name, please?
B: Yes, sure. Brad Simmons.
R: Is that Simmons with a 'd' or without?
B: Without, S-I-M-M-O-N-S.
R: Got it! And can I take a contact number, please?
B: Yes, sure .. It's 0-498-3-treble 5-2-1.
R: OK ... 0-4-9-8-3-5-5-5-3-1.
B: No, uh, it's 2-1 at the end.
R: Great. And do you have an email address?
B: Yes. Brad zero seven at elemnet dot com. That's e-l-e-m-n-e-t dot com.
R: Right. Now, we've got three membership types here: bronze, which is just off peak and costs £21.00 a month; silver, which means you can use the gym at all times - this is £36.50. Or for just £5 more you can get a gold membership, which gives you free access to the squash and tennis courts and all classes.
B: For now I think l'll just take the silver.
R: That's fine, sir. That'll be £36.50 a month.
B: Great. When can I start?
R: Well, you'll need to have an induction first ... We have spaces at two thirty, four fourty-five, and eight fifteen tomorrow. Would any of these be suitable?
B: I can't do tomorrow. Do you have anything for Saturday?
R: Is that the twelfth of November?
B: No, it's the eleventh.
R: Yes ... Yes that's fine. Would two thirty be OK?
B: That's fine.
R: I'll book you in with our trainer Rob Ellis. Now, would you like me to show you around?
B: That would be great.
