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我們有什麼可以協助的?

如何不使用信用卡(Visa/MC)付費?
We do also accept payment through PayPal, which lets you pay directly from your bank account, or by debit card, check or credit card (MC, Visa, Amex, Diners).
什麼是LingQ限制?
當您在LingQ儲存片語和生字時就是在建立LingQ。每個免費帳戶只可以建立20個LingQ。 一旦您到達限制您一定要升級帳戶才能建立更多LingQ。高級會員可 建立無限LingQ。
點數的功用?
Points are used for tutored services like writing correction and live conversation and to buy premium lessons. You can buy points or they can be earned by tutoring, referring friends and sharing lessons in the Library.
我購買的點數會過期嗎?
如果一年內不使用,LingQ點數會過期。只要你保持活躍的、賺取點數、購買點數或消費點數,你的點數就不會過期。
我怎麼知道點數什麼時候會過期?
You have 90 days from the day you receive points until they expire. If you spend all the points you received in the following 90 day period, you will not lose any points. To figure out how many points you have spent go to the Points page where you can find all your points related transactions. Look for a transaction where you received points. Add up your point expenditures since that point. If you have spent the same amount or more points since the day you received the points, you will not lose any points.
我怎样升级、降级或取消我的账号?
To upgrade or downgrade, go to the Account page and select your new membership level. Changes to your account after your initial upgrade will occur on your next billing date. To cancel, click on the "Cancel your account" link on the Account page. Cancelled accounts are immediately deleted from the system and will not be charged again.
怎麼介紹朋友加入LingQ來獲得點數?
Refer friends and follow your referrals on the Referrals page. You will receive 200 points each month for any of your referred friends who upgrade to Premium or Premium Plus. You continue to receive this monthly bonus for as long as your referred friend remains a Premium member.

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