账户协助

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我们有什么可以协助的?

没有信用卡怎么付钱(Visa/MC)?
We do also accept payment through PayPal, which lets you pay directly from your bank account, or by debit card, check or credit card (MC, Visa, Amex, Diners).
活跃LingQ (Active LingQs) 的上限是?
当您在LingQ储存片语和生字时就是在建立LingQ。每个免费帐户只可以建立20个LingQ。 一旦您到达限制您一定要升级帐户才能建立更多LingQ。高级会员可 建立无限LingQ。
为什么需要点数?
点数是用来支付导师提供的服务像是写作订正和现上会话 和用来买高级课程。 你可以买点数或是提供教学或 推荐朋友和分享课程到图书馆来赚取点数。
我购买的点数会过期吗?
如果一年内不使用,LingQ点数会过期。只要你保持活跃的、赚取点数、购买点数或消费点数,你的点数就不会过期。
我怎么知道点数什么时候会过期?
You have 90 days from the day you receive points until they expire. If you spend all the points you received in the following 90 day period, you will not lose any points. To figure out how many points you have spent go to the Points page where you can find all your points related transactions. Look for a transaction where you received points. Add up your point expenditures since that point. If you have spent the same amount or more points since the day you received the points, you will not lose any points.
我怎样升级、降级或者取消我的账户?
To upgrade or downgrade, go to the Account page and select your new membership level. Changes to your account after your initial upgrade will occur on your next billing date. To cancel, click on the "Cancel your account" link on the Account page. Cancelled accounts are immediately deleted from the system and will not be charged again.
怎么介绍朋友加入LingQ来获得点数?
Refer friends and follow your referrals on the Referrals page. You will receive 200 points each month for any of your referred friends who upgrade to Premium or Premium Plus. You continue to receive this monthly bonus for as long as your referred friend remains a Premium member.

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