"Try the LingQ Vacation Plan

PART II:

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It gets even better!

"To downgrade, you must have fewer than 5 imported unshared lessons. Delete imported unshared lessons until you are below this limit then downgrade again."

So I went back and 'tried' deleting every single import I had (which, let me tell you. In LingQ 5.0 it was very confusing on how to get to your imported content. Thats coming from someone who has used computers/internet for 80% of their life.)

If you're curious, its:

Lessons > Continue Studying (Should be the first one) > View All (Upper Right Side) > Content Type (On the right hand side of the page) > My Imports

Then all of your imports will show up. That honestly seems like WAY too much lol, why not just add 'My imports' under the 'Import' drop down on the Home page?

It get's even better!

The way LingQ separates an eBook (lets just say its Harry Potter) is by subsections. So ONE book will be comprised of several hundred imports. Each subsections is its own individual unit.

'eBook Harry Potter (1)'

'eBook Harry Potter (2)'

'eBook Harry Potter (3)'

. . .

'eBook Harry Potter (500)'

I was under the impression I needed to delete them one by one.. which I was doing for a little while, until I did a bit more poking around and found that you can delete the whole book(luckily, thank god). However, of course, this was not an obvious option, I wonder why, lol.

In order to delete the whole book, you need to find your way to your imports:

Click the circle next to your imported content (the one with 3 dots ) > View Course > then click another circle (with 3 dots) > Edit Course > Delete Course (On the left hand side)

THEN, you can delete your book with all its contents.

Do they design these aspects so poorly/difficult to navigate so that they can make it near impossible to cancel your subscription?? I get more and more mad the more I 'attempt' to leave.

I'm at the point where I'm going to call my bank and tell them to block the charges / flag LingQ as spam or something.

$$$$

All that hassle, and at the end of the day. They give you a button that says 'delete data'

Why can't you delete my imported content?

I've read in other forums that @Zoran can easily downgrade your account to free. I've seen issues exactly like mine;

PersonA: "It says I need less than 5 pieces of imported content"

Zoran: "No problem, I've downgraded you to free".

:o

It almost seems like the popup is just another roadblock to get people to stay subscribed and it's... *gasp* it's.. by design!?

Edit:

You can't make this sh** up, lmao. Okay, I deleted my eBook (as stated before), and after typing this up. I went to 'attempt' to finally delete my account. (Downgrade to free)

and I don't know if you can guess, but guess what?

I received a message saying:

"To downgrade, you must have fewer than 5 imported unshared lessons. Delete imported unshared lessons until you are below this limit then downgrade again."

Umm, I did. Your website said "You dont have any imported content" I went to the eBook course page, and clicked 'Delete Course'.

Unless, wait... your delete function is buggy?

How curious..

This whole situation reminds me so much of that South Park episode where the kids try to cancel their cable. If you havent seen it, it's hilarious.

I went back to my imported content, and the dreaded 500 subsection eBook is still there, staring at me. It's funny that the subsections I deleted individually havent returned, but when you try to delete the whole 'Course' it doesn't work.

('Course' is what they call your imports/eBooks)

So do I need to sit here for a couple hours and delete this book one subsection at a time? It takes about 10 seconds each, with having to click the dropdown and click delete, plus the actually loading time of it being deleted(~6 seconds).

It's actually kind of funny to me that I got so amped up about LingQ that I told my mother and girlfriend about it. I really found Steve to be a genuine guy. I won't completely point my finger at him and say 'bad' but honestly, if he started this company with his son and THIS is the result... He had to have done something extremely silly to allow this kind of sh** to happen.

I want to say he made a bad financial decision and got the wrong people on board but in the same thought I know that money changes people.

Whatever, I'm going to call my bank and tell them to block charges from these guys.

this was utterly exhausting but I hope I can shed some light on my situation so others might be able to avoid it.

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Last thing;

I once bought bracelets off of an Instagram post (Ad), they were on sale and it was near Christmas time so I figured I could get them for some of the women in my family.

Turns out that when you bought these bracelets (at the discounted price) you were ALSO consenting to a subscription of $11.99 or something a month and they would send you a 'free' bracelet of the month.

This was in the 'very' fine print, I had no idea, I don't even know if this is legal anymore. This happened in ~2017, 2018?

So when I started getting charges of $11.99 I tried to figure out what it was and after a quick google I saw that this company had tricked me into a subscription and when I went to their website to cancel it, there was absolutely no way to do it online.

I had to MAIL in a letter saying that I wanted to cancel my subscription.

$$$$

At this moment, I feel very similar to how I felt when dealing with that company. I feel tricked and cheated, I trusted the face of this company (Steve) and I rallied behind him, telling my mother and girlfriend.

Now, I feel defeated and gullible. I thought I learned my lesson with the bracelets, yet here I am, about to call my bank to tell them I need to block a company.

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Shouldn't it tell you something about the state of your subscription service that your most popular post on the forums is 'How to cancel my membership' with 155 comments?

To be fair if you go into your settings or profile (I forget which) there's a downgrade option, it's right there clear as day.