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us   United States

Accidentally Deleted LingQ Account / Refund Subscription or Transfer Subscription?

March 16 о 16:30


The option in the iOS app settings is not very clearly marked or explained. It's worded as if you will just be deleting your language progress (what I understood to be essentially restarting the language as if you were starting the language from scratch).

But it actually deletes your whole LingQ profile entirely. It would be helpful to make the distinction clearer.

Anyway, I had just signed up for a subscription last week. I created a new account using the same email as the account that I accidentally deleted. Can I be refunded for the yearly subscription or have it transferred to my new account (whichever is easier)?

Thank you,