Losing Streaks
Maria2

If you check recent threads in the forum, you'll see that Zoran clearly states that streaks can only be repaired within 24 hours so your students may be out of luck.
I'll wish you luck anyway that all is resolved in the way that best suits you and your students.
Jingle

Thank you. I should have looked myself. I guess I need to announce this loudly and clearly to all my students.
zoran

I am able to fix streaks even days after, but only if there is a maximum of 1-day break.
Jingle

I am pretty sure that is the case. Can I just email you the student's user name myself and you see if you can fix it?
zoran

Sure.
Maria2

Super Jingle,
I'm glad you're getting it sorted out!
There appears to be a lack of transparency and glitches galore in so far as streaks are concerned
https://www.lingq.com/en/community/forum/support-feedback-forum/streak-lost_58472
https://www.lingq.com/en/community/forum/support-feedback-forum/time-to-streak-is-resetting-tw
Jingle

thank you very much, Zoran.