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de   Германия

Billed on September 10 although downgraded in August

August 10 в 14:55

Hi,

I downgraded my account to free in August. Nonetheless I have been billed the monthly subscription. I have to say that I am very angry and disappointed right now!!

Here is what you gonna do (please):

- Cancel my account and all my data immediately,

- reimburse the subscription fee billed on September 10,

- never write me any e-mail whatsoever.

Is this the way to usually treat your customers?

End of line.

fuchsrichter