I'm not sure if its strictly a google translate issue, but many times, when I highlight a chunk or a whole sentence to get a translation, the result in the right panel is an exact copy of what I selected. So, no translation, just kanji & hiragana. I then have to click de "x" symbol next to my selection, and redo the selection. Then it works. Its probably safe to say it happens 50% of the time.
The problem happens in japanese. I use chrome. Dont know if that information helps.
Sorry if it has already been mentionned. I took a minute to google the question to make sure its not a duplicate, but wasnt sure how to formulate it.
@eturgeon - Thanks for the heads up. I've actually noticed this myself when LingQing, but wasn't sure if it was just a temporary glitch or something on Google's end. I'll pass this along to our development team to see if it might be something on our end or something that Google needs to fix.
Sorry to hear this is still giving you trouble. When the original post was made it seemed to be very frequent, though shortly after it seemed to subside. A refresh does seem to help in the meantime, though when we immediately looked into this we didn't see anything obvious on our end that would be causing this. How frequently is this happening to you now?
In my case, I rely a lot on it to be able to grasp the meaning of sentences. In many cases, the result is hard to interpret since google is bad at translating japanese, but at least I get the general sense of the text.
During my last reading, maybe it happened 6-7 times, I dont remember. Maybe its half the time I selected a phrase. But right now I'm trying to reproduce the problem by selecting random text and It never happens.
I checked back and we did try to reproduce this but were having trouble getting it to happen consistently so we decided to put it on the back burner for the time being. I checked again, going through around 300 separate words, and I only noticed this happening once where there was an actual definition. It happened some other times in some combinations, but when I went to translate.google.com and typed in the word it was showing a blank definition there too.
How often would you say this is happening for you? Meaning, around how many times in a hundred? Are you able to get this to happen consistently, or does it still to be random?