Deleting Words increases LingQ counter?

Support & Feedback Forum
1

Hello, I am sorry for making another thread about “almost” the same problem as last time.

The thing is that, every time I “delete” a word ( I click on “Ignore this word” ), the word doesn’t get deleted but instead
goes to my LingQ counter. So everytime delete a word, my LingQ counter increases, filling my LingQ limit and forcing me to upgrade.
This is also probably why I reached my LingQ limit without making any LingQs.
The delete function is really useful for me, so I hope this gets fixed soon.
Does anyone have the same problem?

I am sorry if I caused any trouble, it’s just become impossible for me to learn on LingQ.

P.S. I will probably upgrade to premium soon, but I’m not sure if the problem will get fixed by that.

2

Hi! We checked into this further and found out exactly what was causing it. Just an issue in the back end that affected a small number of users, so it should be fixed now. Deleting LingQs shouldn’t be increasing your limit - you can try this with another LingQ and you should be able to see it work properly (if not let us know!).

3

Thanks for the help.
Sadly it still increases my LingQ counter. It’s 63/60 now. Can you maybe try to reset/delete all my LingQs completely?

4

OK, let’s follow up via email and try to get this figured out!

5

I have the same problem. I had 3 Lingqs but the count says 26

6

Can you maybe try to reset/delete all my LingQs completely too?

7

Hey Lucas,
the LingQ Support says that they are working on this problem. It seems like we have to wait till it gets fixed.

8

Ok, but it is uncomfortable to me to stop my learning for a couple of days ;(

9

I have the same problem to … And as i don’t have any lingq created and It says I have 22 and won’t let me see the translation for new words, I had to stop studying… :frowning: