Netflix import missing the first third of the text

Support & Feedback Forum
1

Hi. I have tried importing from Netflix various episodes on Chrome and Firefox. In each case, for a 45 minute episode, the first aprox. 15 minutes is missing. It has been like this for a few weeks now.

2

Thanks for reporting, we are investigating the issue.

3

Thanks - as an extra note, it seems that it now only imports one file whereas before it used to split a Netflix file into several files if the text was too long. Now it skips the first 15 minutes and omits the last few minutes - depending on how long the text is I suppose.

4

Having the same problem.

EDIT: The Safari extension seems to work correctly, previously I was using Chrome.