I want to cancel my subscription please.

@zoran

Please cancel my account as well

I've had no luck downgrading or cancelling through other means

Hi @zoran this seems to be the way to cancel my subskription. Can you please take care of that for me? Thank you!

I want my subscription cancel.

I want my subscription cancel.

Hi @zoran can I have my auto-renewal disabled? but I want to keep my membership for the remaining time. Thank you!

I canceled today. I notice that you charged me today for a full year membership. Please cancel the payment, though I cannot cancel with my bank since I used my credit card. Thanks. Luis

I want my subscription cancel.

@zoran I want to take a month off of studying languages can you cancel my monthly subscription and can I get back my money???

I have encountered an issue with my payments where I actually have lost my money. I paid 1420 JPY for a monthly subscription, but upon reviewing my Mastercard bills, I noticed that I was charged twice. One bill indicates that I paid 1420JPY to an account named LINGQ LANGUAGES +16049259544 CAN, while the other bill shows that I paid 1400JPY to an account named GOOGLE*LingQ 650-253-0000 GBR. My most recent payment was on February 23rd, 2023, and the subscription is set to expire on March 23rd, 2023. Can you please assist me with resolving this issue?Or if you can refund me 1440JPY?Please response me!

Can you please cancel my subscription too? Thank you

Can you disable my auto-renew account? Thank you!

Can you please cancel my subscription too

Disable my autorenewal @zoran

Hello.Can you please cancel my subscription too?Thank you.

Hi Zoran - I wish to cancel my subscription and disable autorenewal, but I am not given the option for either. The only options I am given are to upgrade at a higher cost. Why is this made so difficult? When subscribing we are told that we can cancel at any time, then it is made impossible. Please cancel my subscription and disable autorenewal.

Can you please cancel my subscription too? i cannot find the link to cancel. i have exactly same feeling. Thanks.

Disable my autorenewal

if i am learning Portuguese how do i make sure i am learning European Portuguese and not Brazilian Portuguese is there a way to change that in lingq setting to make sure i learn the right one

Hello , can you please cancel my auto subscription

thank you

Can you please end my subscription? Thanks.

Please can I only do 12 months only, I do nit want to renew automatically but have the choice.

Also I am have troubles with do lesson reviews.

The app is not allowing me to do any reviews

Many thanks Charlotte

Hello @zoran

Could you please disable the auto-renewal for my account? I'll think if I need premium for another year after a few months of trying it, not right now

@zoran Can you please end my subscription?

Hello Zoran, can you please fix my daily strike. Yesterday, I can't make "the ends meet", because I hadn't had a strong net. That happen't in my german area more often. Thank you in advance. Greetings from Germany. (By the way, how I can reach you ? Where is the access to write you in this app ?)

@zoran can you please cancel the auto-renewal on my account?

I have just joined Lingq - 1 month premium sub to try it out. Now found this thread. What on earth are they thinking, not giving us the option to cancel unless we write to the forum and have Zoran read and action our written request?

@zoran Please cancel my account

Hello @zoran could you disable the auto-renewal on my account? i didnt find a button in the account that can cancel the subscription. Thanks in advance..

Hi I also wanted to see when my subscription is over. And I am totally surprised I will be automatically renewed...

I looked where to stop this and didn't find any other option than an upgrade.... Seriously?

I do not know how to solve this and who is Zoran and to contact him to cancel my subscribing.

@zoran Please cancel my account.

Can you please cancel the auto-renewal on my account?

hello @zoran

Could you disable the auto-renewal on my account, please?

Could you cancel my account's autorenewal, please?

Hello Zoran,

please cancel my account's autorenewal

Can my accounts auto renewal be cancelled please?

Did you sign up through Google? It says you can cancel using the Google membership section.

@zoran Please cancel my account's autorenewal.

Hi Zoran,

Please cancel the auto-renewal on my account. I would like to continue my subscription until it runs out in August, and then decide if I want to renew.

We'll see, but if either Irish or Swahili are added as a language, I will definitely renew.

Thank you,

Shane

hello @zoran

Could you disable the auto-renewal on my account, please?

Hi Zoran, if there is no way to cancel on your website you are in breach of EU laws. I would suggest you add a way to cancel without having come to the forum and ask. By EU law there is also a grace period of 14 days in which a contract must be cancellable. I suspect the fact it does not highlight the auto-renewal during sign-up is also in breach of EU law.

@zoran. Can someone cancel my account?:)

i want to cancel my account to..

Hello @zoran

Could you disable the auto-renewal on my account?

And could you also delete my credit card details?

I assume l keep my premium status for the period of time I paid for (one year)? And I also assume that my status will automatically change from premium to free not earlier than after one year?

Thanks in advance, @zoran

can someone remove the autorenewal on my account please

Hello @zoran, I would like to change my membership subscription to the free one, but the new subscription just took place even though there was a string "Premium (changing to Free on December 20, 2022)" shown in my account settings, which is very confusing. I thought it would automatically switch to the free one instead of charging for the new subscription. Could you help me with changing my subscription to the free version and also refund the new subscription to the card used to purchase with? Thank you.

Hello @zoran, would like to cancel autorenew and downgrade to free, thanks a

Hi @zoran, I have just received an email that I've been charged. I didn't expect this as I purchased only 1 month of Premium, at least that was my understanding.

If possible I would like to get a refund for this month. I do enjoy LingQ but I want to see what it is like without Premium, and take the decision if I want to upgrade to Premium or not.

Also, I am not sure if that was just me but can you make it clear on the subscription pager that the membership has the auto-renewal.

Hi @zoran. Could you disable auto-renewal for me? I just signed up and don't want to get caught off guard later. Thank you!

can someone remove the autorenewal on my account please

Hey @zoran I enjoyed my premium account, but now I would like to have it canceled. Could you possibly do this for me? Thanks in advance!

Hello Zoran,

I need to cancell the auto-renew please.

Thank you kindly

Hi @zoran can you please confirm if my subscription was downgraded to free or otherwise cancel the auto-renew? I clicked on delete all my data, but nothing happened after that.

Unfortunately, I don’t think that LingQ is ready for Japanese yet, for the asked price (it works very well for the couple of European languages I’ve tried). For the price of the subscription against other free alternatives, I would expect ready-to-read imports, but it doesn’t support books with furigana (duplicates the text), sometimes separates the dakuten from the character, or adds random additional spaces. It is too much prep-work before reading, almost the same of the other free services. Also the auto—furigana is still bad, and the randomly adding of spaces doesn’t help with that either.

All that being said, hope to get back once the support for Japanese is improved!

Thanks for your help.

Hello. Could you disable the auto-renewal on my account? Thanks in advance @zoran

hello, i still want my premium status but i do not want auto renew to my account

hello, need my subscription canceled, tried to downgrade flow as per the instructions but only able to go to monthly. Where is the " delete your account" button at the bottom of the page from the account tab you talk about ?? need my subscription canceled please.

Hello. My account still says "12 Months Premium (renewing on November 26, 2022)" . I do not want the account to auto renew. Thank you. Mario

Hello.

I would also like to make the subscription renew manually?

I don't want it to automatically renew.

Thank you.

Could you please disable auto renewal on my account. Thank you. Mario

Hello. Could you disable the auto-renewal on my account? Thanks in advance

Hi @zoran, can you please cancel my premium subscription??

Can someone cancel my subscription, please?

Hi Zoran, can you disable the auto-renewal on my account? Thanks

Hi zoran,

can you please cancel my subscription? Thank you!

Hello.

I would also like to make the subscription renew manually?

I don't want it to automatically renew.

Thank you.

How can I make the subscription renew manually?

I don't want it to automatically renew

thanks

Hi @zoran.

Would you please cancel premium subscription?

Thanks,

Hi guys, can someone cancel my subscription? I can't find the option to do that.

Can someone cancel my subscription please?

You don’t want to lose all your Lingas

Hello @zoran, I would also like to terminate my premium membership please!

Hello @zoran, could you terminate my membership with Lingq?

Thanks

Would you please cancel my subscription. Thanks in advance. Brian

Hi Zohan,

can you please cancel my subscription? Thank you!

Hello zoran,

So, my issue is this: I got a one year plan offer via my android phone. I agreed and my bank account got charged today. However, my one month plan doesn't expire until OCT. 23. There is an overlap in plans. (I cancelled the one month plan using Google Play Store. Also, Google Play Store says "confirm plan" on the one year subscription). Is there a way to start the date of the newer one year play for OCT.23?

If not, not a big deal. I was just wondering. (I love LingQ, great language program)

Hi Zohan,

can you please cancel my subscription? Thank you!

Hi Zoran,

can you please cancel my subscription to free member?

Thank you!

Hi @zoran,

can you please cancel my subscription? Thank you!

Hi @zoran

I would like to cancel the subscription. Can you do this for me by disabling the auto-renewal? Thank you!

Hi @zoran,

Could you please disable the auto-renewal from my account? thank you!

Hi @zoran ,

I just bought a monthly subscription of €12,99. I wanted to terminate my membership on the day before the next payment would be (23-10-22), but I had the same problem as the others here (which is strange, why isn't there a cancel button?? I think this is a bit unprofessional)

Could you terminate my account on 23-10-22?

Thank you!

Hi @zoran.

I was wondering if you could help me cancel my subscription and refund the last payment I made to date?

Hello @zoran, could you terminate my membership with Lingq? I'm having the same issue and need to halt Lingq payments from continuing.

Thank you in advance.

Hey @zoran.

I was wondering if you can help me cancle my subscription and refund the lastest payment that i've done by today? I'd like to subscribe it via iOS app store rather than mastercard. Have no idea if this is possible, but it really will help me a lot.

@zoran could you please downgrade my account to free and also make a refund of the annual subscription (if it went through - it may not have)?

@zoran could you please downgrade my account to free and also make a refund of the annual subscription? I discovered yesterday that I have been charged for another year. I did not know it renewed every year.

Hey @zoran,

I'm trying to cancel my paid account.

I upgraded on Play store but got a new phone recently and can't cancel account via play store as mentioned on the help page here.

I am logged in correctly to the right Goolge play account 9mating the LinkQ signed up account).

I deleted the LinkQ app from my phone but I'm not sure that will end my subscription.

Just to be clean - LinkQ subscription not appearing on Play Store but bank account being being charged.

Can you please help me here?

Hi there, can you please cancel my subscription and refund the last payment? @zoran

Hi @zoran, can you cancel automatic payment for my membership? I just bought the yearly pass today but I'm not sure if I will use this a lot, so I don't want to be charged if I forget. But if I end up using it a lot, then I will resubscribe :)

Hi there, can you please cancel my subscription to :)

@zoran Please cancel my subscription too (this should really be an accessible option by all moral standards)

Hello Zoran,

Can you please downgrade my plan to free at the end of the subscription period too so that it does not automatically renew?

Thanks

Hi. Could you please downgrade my account to "Free" and refund my latest payment? Thank you. @zoran

@Zoran. Can you cancel my subscription too? It will expire September 2. Thank you.

@zoran Can you cancel my subscription also? I 10/10 recommend LingQ and will use it again in the future if I learn another language. But I've reached my goal in Spanish and don't plan on learning another language for at least a year or two. I did go through the downgrade steps, but at the delete data step I chose to delete all my data but then nothing happens, but I was able to downgrade to the $2/month storage plan, but I'd prefer it to be $0 so I'm not paying at all.

EDIT: I do seem to have now downgraded to the free plan after deleting all of my imports manually. Still maybe check it though just to be sure.

How do I cancel my membership? I am having a similar problem to the user in the original post.

@Zoran Why not change the process of cancelling the membership? People don't like it, there was even a huge reddit post about it on r/languagelearning some time ago. I also cancel my membership from time to time but always come back to Lingq. And each time the cancelling process is really tedious and I have to contact somebody form the Lingq team.

@Zoran

Please cancel my subscription there is no option to do so on the user portal.

@Zoran

Please cancel my subscription and refund my most recent payment (8/2/22)--there is no option to do so on the user portal.

@zoran Please cancel my subscription and consider a full refund

This is a dark pattern and not really acceptable. I haven't used lingq at all and you've charged me $208 already by hiding the way to close the account. I've found this thread randomly just now.

Hi there, I would also like to cancel my subscription to move to the free version please. Thank you.

Hi,

Please cancel my subscription, It's impossible via the web page. The change plan page doesn't offer the free plan. I can only switch between premium plans.

@zoran Hi, could you please cancel my subscription, thanks

Hello, can you cancel my membership to free level?

Jack

@zoran Hi, could you please cancel my subscription/downgrade me to free? Thanks!

This seems to be impossible to do directly through the site, so I am posting my request here. I would like to change my membership to "free," i.e. CANCEL. My membership is set to rollover on May 12, 2022, so please make this change soon. Thank you. My user name is MiguelJuan.

@zoran Please cancel my membership, thank you

Hi. I'd like to have my membership downgraded to free and request a refund of today's payment - I won't have enough time to use the service this year, unfortunately.

Also, I'd like to mention that downgrading using the account settings seems to be impossible - I was given 3 downgrade offers in a row and after confirming that I still want to downgrade for the third time, the website froze for a couple minutes, eventually showing, um, some kind of error message, I suppose? Here it is: https://i.imgur.com/mCAMwvw.png

Many thanks.

Hi, I also would like to find a way to cancel this application... I've been trying ton cancel it and there's always an impediment. It is just ridiculous and in the meantime my subscription was renovated because I could not cancel it in time because it took me days to realize that i CAN'T CANCEL IT!

outrageous!

I would also like to be downgraded to the free version please. Its quite ridiculous that we have to resort to begging the staff to cancel out membership. Why isn't this fixed yet?

I also want to cancel my subscription and delete my account, however LingQ does not let me as I've got more than 5 imported lessons.

I am having some trouble changing my membership to free. I am ok with keeping my leftover time but I don't want it to sneak up on me next year so Zoran can you please help me cancel my membership?

@zoran could you please cancel my membership as well? I had the auto-renew on but my card had expired anyway so I was not charged, but the system keeps trying. Could you please cancel it?

@zoran , could you please downgrade my account to free? My user name is: karpenko88

LingQ should be asking why everyone is downgrading or cancelling, and address the problems. I would be very worried if this were business.

Hi @zoran, same situation here. I've been looking for a way to downgrade my account but couldn't find it. Can you please do it for me? Thanks.

Hi @zoran, could you downgrade me to free as well please? I tried to do it but it wouldn't let me as I'd imported too many lessons so I cleared my progress and I still can't do it for some reason

Hi @zoran, could you help to cancy my membership? Thank you in advanced!

Hello Zoran. Can you pls downgrade me also? As a son as possible. I cannot continue to afford the app anymore.

To me it actually isn't a silly question at all, given my experience trying to cancel my membership/downgrade to free. So if a staff member is reading this, I would also like to get help with cancelling my membership as the way I understood it was that my membership was to be cancelled on Feb 20, then I checked it and it said March 20, so I assumed I had gotten the month wrong and just waited until next month. To my surprise, I received another invoice yesterday to my mailbox and in the settings it moved the cancellation date further to April (which at this point is certainly no April Fool's joke). Please help me cancel my membership as I simply can't figure it out even after trying multiple times. I thought I would just wait it out, but it keeps extending the premium. Thank you.

@zoran. Please downgrade me to free. Thank you.

@zoran I tried today (03/14/2022) to delete my account so I have to go back to free account, but I can't delete some lessons.

Please downgrade me to free, otherwise I will be charged tomorrow for something i try to cancel today. Thank you !

I would like to be downgraded as well. Upgraded on my iphone that I dont have access too any more so I am unable to downgrade.

Hi, I would like to reduce my account to free. My next fee is due in a couple of weeks and I couldn't find an option to do this myself. So can you please downgrade me to free.

Hello need to action ASAP. Zoran can you cancel or reduce my account to free? Username ellieaustralia

hi zoran can you cancel my membership please?

On LingQ 4 I seriously considered a Premium subscription to take me to the next level, I loved the translations, being able to see what the dialogue is about etc. In LingQ 5 one is now forced to pay for translations which were standard on LingQ 4. There seems to be a dramatic increase in cancellations, something LingQ should take very seriously as this is no doubt preventing new subscribers from signing up. I've decided to postpone my Premium subscription application for the time being.

@Zoran please downgrade me to free as well. Thank you. I agree with IbelieveIcan fly that the option to cancel should be readily available.

Hay I too have been having issues downgrading I trid the lingq and found that it's not for me. I've tried to cancel after deleting my date and it's still not work. I would appreciate it if you could help me cancel. Thanks

Hey @zoran could you put my plan on vacation please?

I pushed the button now 3-4 times. But my Plan did not changed.

the 2$ are no problem, but I lost my strike yesterday and have no option to repair my strike. So I think, this will be a good reason to set my plan on vacation mode now.

Thank you

Good afternoon!

Please check if I have switched to the free tariff correctly and is it possible to return the money back?

Hi @zoran Please downgrade me to free. Thanks.

@zoran could you please downgrade me to free. It was a great experience though. Thanks in advance.

I was considering subscribing but from this thread I understand that requires auto renewal and that there is no option to easily cancel the subscription. I am not interested if those are the terms. Is there an option to subscribe for a certain number of months with no auto renewal?

@zoran pls downgrade me to free when my premium expires. thank you!

Hi, I want to cancel my subscription. I tried to downgrade and it asked me to delete the imported files. I've spent 30 minutes manually deleting individual files but they keep reappearing and I'm losing track of what's been deleted and what not. The whole process is extremely messy and I believe this process should be made much much easier. Can you PLEASE cancel my subscription? I really don't know what else I can do to unsubscribe.

Can you cancel my subscription please?@zoran

The last version 5.0 contains too many anomalies, I just renewed my subscription for 6 months, but if I had seen this version I would never have done it! thank you for refund me.

Hi Zoran! Could you please cancel my subscription as well?

@zoran Can you please cancel my subscription?

I got " must have less than 5 imported lessons to do this."

even after I have no lesson

please cancel my subscription

Please downgrade my account to free.

I've tried to do this myself but get a message saying I must have less than 5 imported lessons to do this. This is too time consuming as I have several hundred imported lessons across a few lanugagues. I've used lingq many times in the past and downgraded to free without having to do this.

Can you please cancel my membership as well. I've been trying to downgrade but the server is timing out and I just want to get this stopped.

@zoran please downgrade me to free. Thanks

@zoran Please downgrade me as well. There are 10 different courses I imported, that will not delete. I tried different browsers and computers. So lingq doesnt let me downgrade.

Can you cancel my membership as well? I do not use the app anymore. And stop billing me. I cannot find out hoW to downgrade. I was charged yesterday. Please send my money back to my card. I was charged 6,49 USD

Hello zoran,

A fee was charged automatically today. Is it possible to make the payment manually when I need to use a premium plan? If this is not possible, can my plan be changed to free when my premium plan expires. If you can tell me how I can delete my card data from the account or if it is not possible for you to do so because I do not see how to delete them but only how to change them. Thanks in advance!

Hello, I really would like to downgrade completely due to changed circumstances, I like the platform but I need to downgrade and have tried several times, and deleted content as requested, I have also sent a couple of emails, please help!

@zoran Could you please make me a refund. I have already read the terms of the refund.

@zoran Please downgrade me to free. Thanks.

@Zoran please downgrade me to free, thank you!

@zoran I would like to request to be downgraded to free as well, I have been having trouble with doing so due to it stating that I have more than 5 lessons imported despite deleting them all.

@zoran / @admin could you please downgrade me to free?

@zorah Hello! Could you please cancel my subscription? Thanks in advance

@ please help me to downgrade my account to free, . I was charged today and please I want to cancel the service and if possible get my money back,..

I confused how to downgrade my account,.. please help me,. Thank you!

Hi Zoran, would you please cancel my subscription/dowgrande to free, please. many thanks in advance, Sabine

@zoran could you please downgrade me to free and can I please get a refund. I didn't know this renews automatically...sorry.

@zoran could you please downgrade me to free, thank you.

@zoran can you downgrade me to free? I have been trying to figure this out for months and tried removing my credit card

@zoran could you please downgrade me to free and can I please get a refund. I bought one-year last year and I didn't know it renews by itself so yesterday, it charged me for another whole year. Thanks.

@zoran I've been billed yesterday while I actually canceled my suscription. Could you please downgrade and refund? Thank you.

@zoran please cancel my membership completely. Downgrade it to free, whatever. I am disgusted. I have tried it for houers.

I am unable to downgrade it to free by myself

@zoran could you please downgrade my account to free and also is it possible to get a refund? I purchased a year subscription last year, and got an email today saying I have been charged for another year. I was unaware it renewed every year and I do not use this site anymore.

@zoran Please downgrade me to free. Thanks

Hi @zoran Have been trying to downgrade to free but doesn't let me get past the ''delete my data'' bit (even though I've got no data to delete). Could you please cancel my subscription? Why cant this be easier? Makes me reluctant to come back tbh

@zoran Please downgrade me to free. Thanks.

@zoran could you please downgrade me to free and can I please get a refund. I bought one year last year and I didn't know it re-news by itself so yesterday, it charged me for another whole year.

@zoran please cancel my membership completely. Downgrade to free, whatever. PLEASE refund the charge if you can too. I am extremely poor.

I am unable to downgrade it myseld

@zoran could you please downgrade me to free, I am getting errors while trying to do it myself. Thank you!

Hi Zoran,

I want to cancel my subscription as well because unfortunately I don't have much time right now. Whenever I click 3 x on downgrading subscription, I get asked to delete my data. Is it not possible to switch to the free plan and keep the data?

hi Zoran! Can you cancel my subscription please?@zoran

Regards,

Ronnie

please also cancel my account. not using it for more than 10 months. there is no option for downgrade. and i was charge today. pls pls cancel my subscription. it should be an easy option for cancellation like other sites.

Hi Zoran! Could you please cancel my subscription as well?

Hi Zoran, as stated in a post in the forum some months ago I decided not to continue with my languages learning process through lingq. It was painful for me to import content and as I guessed it would be easier to find a better alternative (wich I did but will not advertise here to not being unpolite) in the market than going through a nightmare of a process here to be able to import the stuff I wanted. Just clicked to downgrade my account to free, hope it is sufficient with that. Just give you notice in case you have to do something.

Best of lucks to all.