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Emotional Intelligence, ABC of Emotions: How to use the FEELINGS WHEEL to develop Emotional Literacy ๐ŸŽจ| episode 03

ABC of Emotions: How to use the FEELINGS WHEEL to develop Emotional Literacy ๐ŸŽจ| episode 03

[Music]

this video is the basic feeling guide

for beginners the ABCs of emotions and

then we're gonna get more advanced and

go into how to use the feelings wheel as

a guide we're gonna explore the

neuroscience of how emotions shape your

perceptions what people always ask is

how can I have more positive feelings

but in this video we're gonna bust that

myth and we're gonna find out how we can

actually be smarter with feelings by

tuning into all emotions as a resource

to help you reach what's most important

let's start with a basic definition of

what is emotional literacy and then get

into why emotional literacy is important

what we're talking about is learning the

language of feelings and figuring out

what feelings actually mean

neurobiologically emotions are always

present people sometimes say let's be

rational and leave emotions out of it

but actually that's completely

irrational when we look at the

neuroscience what we realize is that if

you try to leave emotions out of it

you're gonna be unconscious the only way

we can actually deal with the complexity

of emotions is to pay attention to

what's really happening and how emotions

are a filter for everything we think and

do the definition of emotional literacy

is naming and understanding your

feelings we're talking about the ABCs of

emotions just like when you're learning

a language you start by recognizing the

letters and then you start putting those

letters together into words and then

sentences and pretty soon you're able to

read poems and books and then you're

able to write a great work of literature

and as we learn the basic emotions we

can use the feelings wheel as a guide to

figure out what emotions mean and how

they combine and how the the meanings of

those are actually built into these

basic feelings the starting point is to

begin to identify that feelings are

something important to tune in and

notice your own facial expressions your

tone of voice

notice that emotions are affecting you

all the time I notice that emotions are

affecting other people all the time we

need to become curious about feelings

we're becoming scientists

observing ourselves that's why we call

our program for schools self science

we're gonna learn how to study core part

of who we are and we're gonna get the

data of feelings by just beginning to

notice them more without considering

that they're good or bad or what we

should or shouldn't feel what I want you

to practice is the attitude of the

scientist oh that's interesting so let's

get into a little bit of the

neuroscience of why emotional literacy

is so important when we name feelings

we're actually building a bridge between

the cognitive areas of our brain and the

felt experience team under Lieberman at

UCLA looked at people in a functional

magnetic resonance imager and what they

did is they showed them a disturbing

picture a video and got them upset and

then they said name your feelings and as

they were naming feelings what they saw

was the amygdala arousal that's the part

of your brain that's triggered by

threats the amygdala arousal went down

as the cortical or cognitive or language

activity went up so just naming feelings

began to reduce the intensity of the

reactivity that's why neuroscientist Dan

Siegel says name it to tame it as soon

as we start naming our feelings or

building this bridge between the felt

experience the affective domain and the

linguistics enters the wrinkly gray part

on the outside of our brains that's

emotional intelligence at work or

bringing together the different parts of

our brain to make sense of what's

happening around us and that is gonna

lead us to make better decisions

sometimes people say well let's leave

emotions out of it and we'll make a

rational decision the problem is that's

just not rational

it's not how our brains work when we're

making decisions emotions tell us what's

important and what to pay attention to

if you look at somebody who's had a

brain injury they're still able to

recite facts and figures there's a

famous story of Phineas Gage who got a

piece of metal pipe in his head the

emotion areas of his brain were damaged

but somehow he was still able to

function he wasn't really able to make

decisions there's actually a ton of

research about traumatic brain injury

and people who have suffered challenges

or Hydro encephalitis and parts of their

brains are no longer functional and

what's intriguing about these tragic

circumstances is that while a lawyer

might still be able to recite case law

they don't know what's important and you

say okay you have all of this data but

which of these facts matters emotion is

what tells us pay attention to this so

it's with our rational brain that we can

make the list but it's our emotional

brain that says this thing on the list

is worth paying attention to another

fascinating aspect of emotions is

something called synesthesia which means

putting senses together

it's how metaphor works in our brain you

know sometimes we can name feelings with

emotion words like worried or sad or

excited but sometimes we express

emotions with a metaphor like it felt

like the sunshine on a cold day in

synesthesia research what we see is that

people have ways of communicating

emotions cross-culturally there was a

famous study where they took these two

words something like and spork and

they they drew two pictures and one

picture was all spikey on picture was

rounded smooth and they asked people

which one is and which one is

spork can you guess well the researchers

found across cultures that people

associated the spiky sounding word

with the spiky picture well why would we

do that it's this synesthesia working in

our brain and it's part of how we make

sense of language and symbols and what

we're seeing in the world around us in

that process of thinking by making

meaning metaphor helps us understand our

experiences and helps us navigate the

complexities of our lives and

communicate our internal experiences

with one another so that we can work

together to solve problems so in the

pioneering work of Peter salome one of

our Weiser board members and Jack Mayer

when they were originally studying

emotions one of the tools they used was

this concept of synesthesia and looking

at how different pictures of VOC

feelings and it turns out that while

there's some cross-cultural differences

there's a tremendous amount of

similarity these concepts are measurable

and and they're important I mean just

for example what if you had an architect

and you said design a building that

makes people feel inspired and and most

people walked into that building and

they felt lonely and sad well the

architect would have done her job wrong

emotions are consensual they're part of

our social construct and as we as we

take in this architecture example we can

learn how people almost universally

respond to certain kinds of images and

shapes and sounds and colors and light

this is synesthesia at work and part of

the emotional basis of our social

construct now let's create an owner's

manual for your emotions and to do that

I'm going to show you how to use the

feelings wheel as a guide robert

plutchik was a scientist who studied

animal behavior and he was curious about

how animals express emotions and what he

saw is that in the animals that he

studied there were some basic emotions

that existed in all of the animals and

those emotions were associated with

physiological behaviors for survival so

for example animals would eat something

yucky and they would spit it out and

they'd have this look on their face

that we call disgust or sometimes

animals would see an obstacle or another

animal in their way and they would get

big and loud and and they'd start

growling and puffing up and that's

something we call anger he developed

over many years

this model of eight basic emotions

linked to physiological signals of

survival and because humans are animals

we have the same basic emotions

anticipation joy trust fear surprise

sadness anger and disgust now there are

a lot of different models of

emotions and different scientists have

created really interesting ways of

understanding emotions but I like blue

chicks model first of all because it's

beautiful and it's just logical it makes

sense because as we look at the

different emotions in this model that

actual model is an ice cream cone and as

we get up to the top of the ice cream

cone the different emotions are very

distinct from each other so we have

these eight feelings that are these

visceral automatic reactions and then as

they become what researchers called more

cognitively saturated please start

thinking about them more and they start

working in our bodies more we get these

feeling states that are increasingly

blurry as we move towards the tip of the

ice cream cone you can see that they

actually are much more subtle in color

ultimately getting to be almost the same

at the very tip now there's a super

important clue there for our owner's

manual two emotions which is that when

our emotions are very intense we tend to

be caught up in one loud one now as

you've seen in some of our other videos

about the neuroscience of emotions you

know we have multiple feelings at any

given time these are chemical cascades

that are that are operating in different

parts of our brains and bodies but if we

have one loud one that we're really

paying attention to we're at the top of

the ice cream cone and we're not paying

attention to the complexity of the

different feelings that we're

experiencing that's not very emotionally

intelligent if we're gonna really use

the intelligence of our emotions we're

going to need to come down towards the

tip of the cone and be able to pay

attention to more than one feeling at a

time now when we take this ice cream

cone and we unfold it you see this

really cool flower where we see these

eight petals representing eight basic

emotions and in the middle of each ring

you see the basic emotions those are the

automatic physiological responses in

every petal we can have more or less

intensity now in the graphic we see

three different feelings blue chick put

the feelings opposite each other on the

wheel because they have an opposite

physiological response

let's take trust and disgust disgust

is that spitting it out kind of feeling

or rejecting were pushing things away

from us where Trust is when we're

embracing and connecting there's an

opposite reaction and so their opposite

on the wheel anger and fear is a

confusing one because many of us have

experienced that we often express anger

when we're actually feeling fear but if

we really get down to the root of what's

happening in our emotions and we can be

really accurate about it the fear and

anger are very different from each other

anger is about breaking through an

obstacle and fear is about a risk

they're completely different in their

physiological reaction anger we get big

and loud and we move closer to a problem

and fear we get smaller and we were

treat and we shrink back to protect

opposite physiological reaction that's

why their opposite on the wheel so this

is true of all of the pairs and this

brings up a very intriguing point

what if our emotions don't exist by

themselves but they actually work in

harmony with our basic human needs if we

start to look at it that way we can have

a much more nuanced and subtle way of

understanding emotions and we move out

of this idea of judgment there are two

more key points one is the idea that

emotions will escalate or deescalate so

let's just take an example in that

purple part of the flower somebody is at

work and they're feeling bored and the

stimulus continues and nothing changes

that boredom will escalate into disgust

and as that boredom escalates into

disgust

the person is going to become

increasingly disengaged in the work that

they're doing and wanting to reject it

more and more now an emotionally

intelligent manager or an emotionally

intelligent employee or friend might

notice this and say hey this person

looks really bored let's help them

engage a little bit more deeply and we

can flip over to the opposite side we

get that light green part of the model

and somebody might start to feel like

sentence they marked either be giving up

on their expectations and accepting the

way things are

or even better they might start feeling

acceptance by others and fill in like

hey this is my place and I belong here

and this this work is part of this

community and then as that feeling

starts to escalate we begin to have

trust and this connectedness deepens and

if you're a manager that's what you

really want to have happen in the

workplace so we can see this emotional

literacy being important in our personal

lives but it's also critical in the

workplace and effective managers are

going to understand that emotions drive

people and people drive performance and

so we're going to need to tune into the

language of emotions to make sense of

the logic of feelings to be able to use

these more effectively let's go deeper

into understanding the feelings wheel

and look at what's in between the petals

what you can see here is the idea that

basic feelings combined now we only see

a few examples on the chart but actually

there are over 3,000 words for feelings

in the English language so we take a

feeling like anger anger anger anger

agitated enraged anger rested furious

annoyed anger fuming explosive grieved

vexed P banger anger there are all these

different feelings that we can make with

variations of anger and perhaps

combinations of other feelings so we

take a feeling like anger which tells us

that our way is blocked there's

something in the way of where we want to

go and it feeling like disgust which

tells us that there's something wrong

and we combine those two things and we

get a feeling like contempt which makes

us angry about the rules that are being

violated and want to break through that

problem so every one of the basic

emotions has a simple meaning that we

can understand and we put together a

chart we'll put a link in the notes so

that you can go and get the chart to

understand all of the eight basic

emotions and they're essential meaning

and then you can start thinking about

how they combined and like this paint

palette or chemistry set you're able to

make every feeling that there is now

when we think about how to

use the feelings wheel this is the key

thing you're having an emotional

experience first you pause and notice it

you identify the feeling and hopefully

you can give it a word

maybe it's disappointment and then

you're able to look at the flower and

say okay maybe there's a little bit of

anger there because there's something

that I wanted that I can't have the way

I wanted it and maybe there's a little

sadness because I am grieving that

something I care about is lost and and

maybe those two things anger and sadness

combined to make disappointment so we

have a whole feeling chart lots of

different feelings then they all have a

meaning and they all have a purpose and

they all have a physiological expression

and as we start to tune into this range

of feelings and we start to associate

them with different parts of the wheel

we start to make sense of all of our

complex and layered feelings

so a lot of things I like about food

chicks feeling wheel but it does

introduce this idea of feelings as

opposite to each other now as I said he

constructed the model based on our

physiological reaction but not based on

the meaning of feelings as we start to

understand emotions in a more nuanced

way it may be more useful instead of

thinking of opposites to think of

complementary aspects of basic human

needs you think about the need to

achieve and sometimes we can't move

forward and we feel angry but sometimes

we do move forward and we feel excited

it's not that anger and excitement are

than opposites of each other

anger and excitement are both

complimentary aspects of this need we

feel a need to belong and sometimes we

feel lonely and sometimes we feel

connected

those aren't opposites of each other

they're actually both signals are both

messages about this need that we have

and what's important for us now what's

important about this is that if we stop

labeling some feelings as opposite of

other feelings we can also stop labeling

some feelings as positive and some

feelings as negative I mean everybody

talks about wanting to have more

positive feelings but what if all

feelings are positive but if all

feelings are data and they're part of

the richness of our lives Rene Brown

says that when you numb one feeling you

numb them all if we turn down the volume

on our feelings maybe we're turning down

this message about what matters when we

feel big feelings it's because we're

perceiving something important we're

perceiving a big opportunity we're

perceiving a big threat and in either

case it has significance to us so what

if we conceptualize emotions as signals

about what matters and that when we feel

something

only it's telling us hey this is

important to you pay attention get the

information learn more wake up and that

is a much more vibrant way to live our

lives so it's not about positive

feelings or negative feelings it's about

feelings that help us wake up and engage

with the world and move forward to

create the present and the future that

we really want so why does all this

matter why does it matter that we have

this definition of emotional literacy

and that we can use emotions as a guide

it matters because it helps us live our

lives and lead and engage in the world

to be more of who we are meant to be to

be more of who we really are now let me

tune into some neuroscience about this

when we have a feeling we're actually

changing our brain chemistry we're

changing our nerve cells and research by

Barbara Fredrickson found that we're

even changing our own DNA emotions shape

our perceptions of the world and they

shape us as you saw in one of our videos

about the neuroscience of emotions the

episode with broccoli when we have more

emotions hitting a particular cell we

actually develop more receptor sites

that match that neural hormone in other

words we become more and more adapted to

process the emotions that we're

experiencing we get good at whatever it

is that we do and that's true playing

tennis that's true playing the piano and

it's true playing our own emotions our

emotions our messages from us to us and

as we listen to those emotions we change

our perceptions and we change our

readiness and ability to hear those

feelings there's some fantastic research

that shows that when we feel a

particular feeling it changes what we

perceive we notice things that match

that feeling State so when we're when

we're sad and grumpy and annoyed and we

walked down the street we noticed the

trash we noticed the broken window but

it's like that

Paul Simon song we're walking down that

same street on the very same day but

we're in a different mood and we noticed

the flowers and we noticed the people

holding hands and we noticed the joy and

the possibilities our mood becomes a

filter for what we perceive and for what

we remember we tend to remember things

that match our current feeling state and

this allows us to have a persistent

emotional experience the chemicals of

emotion only lasts for about six seconds

but our feelings and moods can last for

much longer this is important for our

survival because often we're in

situations where there's not just one

thing to pay attention to but there

multiple opportunities or multiple

threats that we need to tune into so we

have this ability to extend the

information window of the feeling over

time and we reinforce that feeling and

we become more and more attune to it

that's fantastic except it might cause

us to miss other information because

when we focus on one thing

we ignore the others so we need to

become more agile we need to become more

able to tune in to the multiple messages

and as we are able to look around and

notice all of these signals were able to

be more awake in the world we're able to

listen to these messages from us to us

about what really matters and get the

energy to move forward to create what

we're really looking for in our lives hi

I'm Josh Friedman thanks for watching if

you like this video please share it like

it subscribe comment that really helps

us with our work to bring emotional

intelligence to everyone in the world

these are skills that are really needed

in the world

and we need you to help us help others


ABC of Emotions: How to use the FEELINGS WHEEL to develop Emotional Literacy ๐ŸŽจ| episode 03

[Music]

this video is the basic feeling guide

for beginners the ABCs of emotions and

then we're gonna get more advanced and ใใ—ใฆ ๆ›ดใซ ็™บๅฑ• ใ• ใ›

go into how to use the feelings wheel as ใƒ—ใƒซใƒใƒƒใ‚ฏใƒขใƒ‡ใƒซ ใฎ ๆดป็”จ ใซ ใคใ„ใฆ ๅญฆใณ ใพใ™

a guide we're gonna explore the

neuroscience of how emotions shape your

perceptions what people always ask is

how can I have more positive feelings

but in this video we're gonna bust that ใ“ใฎ ๅ‹•็”ป ใง ใฏ ใ€ ๆ นๆ‹  ใฎ ใชใ„ ๆ€ใ„่พผใฟ ใง ใฏ ใชใ

myth and we're gonna find out how we can

actually be smarter with feelings by

tuning into all emotions as a resource ๆˆ‘ใ€… ใ‚’ ๆœ€ใ‚‚ ้ฉๅˆ‡ใช ๆ–นๅ‘ ใธ ใจ ๅฐŽใ ใŸใ‚ ใฎ ใƒชใ‚ฝใƒผใ‚น ใงใ‚ใ‚‹

to help you reach what's most important ใ‚ใ‚‰ใ‚†ใ‚‹ ๆ„Ÿๆƒ… ใซ ๆณจๆ„ ใ‚’ ๅ‘ใ‘ใฆ ใ„ใ ใพใ™

let's start with a basic definition of ใพใš ๆ นๆœฌ ็š„ใช ๅฎš็พฉ

what is emotional literacy and then get ใ€Œ ๆ„Ÿๆƒ… ใƒชใƒ†ใƒฉใ‚ทใƒผ ใจ ใฏ ไฝ• ใ‹ ใ€ ใ‹ใ‚‰ ๅง‹ใ‚

into why emotional literacy is important ใชใœ ๆ„Ÿๆƒ… ใƒชใƒ†ใƒฉใ‚ทใƒผ ใŒ ้‡่ฆใช ใฎ ใ‹ ใ‚’ ่€ƒใˆใฆ ใฟ ใพใ—ใ‚‡ใ†

what we're talking about is learning the

language of feelings and figuring out

what feelings actually mean

neurobiologically emotions are always ็ฅž็ตŒ ็”Ÿ็‰ฉ ๅญฆ ็š„ใซ

present people sometimes say let's be ไบบใ€… ใฏ ใ‚ˆใ ใ“ใ† ่จ€ใ„ ใพใ™

rational and leave emotions out of it

but actually that's completely

irrational when we look at the

neuroscience what we realize is that if

you try to leave emotions out of it ็†ๆ€ง ใ‹ใ‚‰ ๆ„Ÿๆƒ… ใ‚’ ๅ–ใ‚ŠๅŽปใ‚ใ† ใจ ใ™ใ‚‹ ใจ

you're gonna be unconscious the only way ไบบ ใฏ ็„กๆ„่ญ˜ ใฎ ็Šถๆ…‹ ใจ ใชใ‚‹ ใจ ใ„ใ† ใ“ใจ ใงใ™

we can actually deal with the complexity

of emotions is to pay attention to

what's really happening and how emotions

are a filter for everything we think and

do the definition of emotional literacy

is naming and understanding your

feelings we're talking about the ABCs of

emotions just like when you're learning

a language you start by recognizing the

letters and then you start putting those

letters together into words and then

sentences and pretty soon you're able to

read poems and books and then you're

able to write a great work of literature ใใ†ใ—ใฆ ใ‚„ใŒใฆ

and as we learn the basic emotions we ๅŸบๆœฌ ็š„ใช ๆ„Ÿๆƒ… ใ‚’ ๅญฆใถ ใจ

can use the feelings wheel as a guide to ใƒ—ใƒซใƒใƒƒใ‚ฏใƒขใƒ‡ใƒซ ใ‚’ ใ‚ฌใ‚คใƒ‰ ใจ ใ—ใฆ

figure out what emotions mean and how ๆ„Ÿๆƒ… ใŒ ๆ„ๅ‘ณ ใ™ใ‚‹ ๅ†…ๅฎน ใ‚„

they combine and how the the meanings of ็ต„ ๅˆใ‚ใ• ใ‚Œใฆ ใ„ใ‚‹ ไป•็ต„ใฟ ใ‚’ ็†่งฃ ใ—

those are actually built into these

basic feelings the starting point is to ๅˆ†ใ‹ใ‚‹ ใ‚ˆใ†ใซ ใชใ‚Š ใพใ™

begin to identify that feelings are

something important to tune in and

notice your own facial expressions your

tone of voice ๆ„Ÿๆƒ… ใŒ ๅธธใซ ่‡ชๅˆ† ่‡ช่บซ ใซ ๅฝฑ้Ÿฟ ใ‚’ ไธŽใˆใฆ ใ„ใ‚‹ ใ“ใจ

notice that emotions are affecting you

all the time I notice that emotions are ใใ—ใฆ ่‡ชๅˆ† ไปฅๅค– ใฎ ไบบ ใซ ใ‚‚ ๅฝฑ้Ÿฟ ใ‚’ ไธŽใˆใฆ ใ„ใ‚‹ ใ“ใจ ใซ

affecting other people all the time we ๆฐ—ใฅใ„ใฆ ไธ‹ใ•ใ„

need to become curious about feelings

we're becoming scientists ็ง‘ๅญฆ ่€… ใฎ ใ‚ˆใ†ใซ ใ€ ่‡ชๅˆ† ่‡ช่บซ ใ‚’ ่ฆณๅฏŸ ใ™ใ‚‹ ใฎใงใ™

observing ourselves that's why we call

our program for schools self science

we're gonna learn how to study core part ่‡ชๅˆ† ใŒ ไฝ•่€… ใงใ‚ใ‚‹ ใ‹ ใ‚’ ็Ÿฅใ‚‹ ใŸใ‚ ใฎ ๆ–นๆณ• ใ‚’ ๅญฆใณ

of who we are and we're gonna get the

data of feelings by just beginning to

notice them more without considering

that they're good or bad or what we

should or shouldn't feel what I want you ใŸใ  ๆ„Ÿๆƒ… ใซ ใคใ„ใฆ

to practice is the attitude of the

scientist oh that's interesting so let's

get into a little bit of the ใงใฏ ใ€ ๅฐ‘ใ— ใ ใ‘ ็ฅž็ตŒ ็ง‘ๅญฆ ใฎ ไธ–็•Œ ใธ ๅ…ฅใ‚Š

neuroscience of why emotional literacy

is so important when we name feelings

we're actually building a bridge between

the cognitive areas of our brain and the ่‡ชๅˆ† ใŒ ๆ„Ÿใ˜ใŸ ็ตŒ้จ“ ใจ ใฎ ้–“ ใซ

felt experience team under Lieberman at ๆฉ‹ ใ‚’ ๆžถใ‘ใ‚‹ ่กŒ็‚บ ใ‚’ ใ—ใฆ ใ„ ใพใ™

UCLA looked at people in a functional

magnetic resonance imager and what they ไบบใ€… ใ‚’ ่ฆณๅฏŸ ใ— ใพใ—ใŸ

did is they showed them a disturbing ๅฝผใ‚‰ ใฏ ไบบใ€… ใซ ใ€ ๅฟƒ ใ‚’ ใ‹ใไนฑใ™ ใ‚ˆใ†ใช ็ตต ใ‚„

picture a video and got them upset and ๅ‹•็”ป ใ‚’ ่ฆ‹ใ›ใฆ ็ฒพ็ฅž ็š„ใซ ไธๅฎ‰ๅฎšใซ ใ—

then they said name your feelings and as ใใฎๅพŒ ใง ใ“ใ† ่จ€ใ„ ใพใ—ใŸ

they were naming feelings what they saw

was the amygdala arousal that's the part

of your brain that's triggered by ๅ ๆกƒ ไฝ“ ใฏ ่„ณ ใฎ ไธ€้ƒจ ใง

threats the amygdala arousal went down ๆๆ€– ใซ ใ‚ˆใฃใฆ ๅˆบๆฟ€ ใ‚’ ๅ—ใ‘ ใพใ™

as the cortical or cognitive or language ๅคง่„ณ ็šฎ่ณช ใ‚„ ่ช็Ÿฅ ใƒป ่จ€่ชž ๆดปๅ‹• ใŒ ้ซ˜ใพใฃใŸ ๆ™‚ ใงใ—ใŸ

activity went up so just naming feelings

began to reduce the intensity of the ๅๅฟœ ๅผทๅบฆ ใŒ ไธ‹ใŒใ‚Š ๅง‹ใ‚ใŸ ใฎใงใ™

reactivity that's why neuroscientist Dan

Siegel says name it to tame it as soon

as we start naming our feelings or ๆฐ—ๆŒใก ใซ ๅๅ‰ ใ‚’ ไป˜ใ‘ใ‚‹ ใจ ใ™ใใซ

building this bridge between the felt ้–ข้€ฃ ใ™ใ‚‹ ้ ˜ๅŸŸ ใฎ ๆ„Ÿๆƒ… ็ตŒ้จ“ ใจ ่จ€่ชž ใ‚ปใƒณใ‚ฟใƒผ ใ€ ใคใพใ‚Š

experience the affective domain and the

linguistics enters the wrinkly gray part

on the outside of our brains that's

emotional intelligence at work or ใ“ใ‚Œ ใŒ EQ ใฎ ๅƒใ ใงใ™

bringing together the different parts of ็ง ใŸใก ใฏ ่„ณ ใฎ ็•ฐใชใ‚‹ ้ƒจๅˆ† ใ‚’ ใฒใจ ใค ใซ ใพใจใ‚

our brain to make sense of what's ่‡ชๅˆ† ใฎ ๅ‘จใ‚Š ใง ่ตทใ“ใฃใฆ ใ„ใ‚‹ ใ“ใจ ใซ ๆ„ๅ‘ณ ใ‚’ ่ฆ‹ใคใ‘

happening around us and that is gonna

lead us to make better decisions

sometimes people say well let's leave ไบบ ใฏ ๆ™‚ใซ ใ“ใ† ่จ€ใ„ ใพใ™

emotions out of it and we'll make a

rational decision the problem is that's

just not rational

it's not how our brains work when we're ่„ณ ใฏ ใใ‚“ใช ้ขจ ใซ ใงใใฆ ใ„ ใพใ› ใ‚“

making decisions emotions tell us what's

important and what to pay attention to

if you look at somebody who's had a

brain injury they're still able to

recite facts and figures there's a

famous story of Phineas Gage who got a ้ ญ ใซ ้‰„ ใฎ ใƒ‘ใ‚คใƒ— ใŒ ็ชใๅˆบใ•ใฃใŸ

piece of metal pipe in his head the

emotion areas of his brain were damaged ๅฝผ ใฎ ่„ณ ใฎ ๆ„Ÿๆƒ… ใ‚’ ๅธใ‚‹ ้ ˜ๅŸŸ ใฏ ๆๅ‚ท ใ— ใพใ—ใŸ ใŒ

but somehow he was still able to ๅฝผ ใฎ ่„ณ ใฏ ไบ‹ๆ•… ๅพŒ ใ‚‚ ๆฉŸ่ƒฝ ใ— ็ถšใ‘ ใพใ—ใŸ

function he wasn't really able to make

decisions there's actually a ton of

research about traumatic brain injury ๅฎŸ้š› ใซ ๅค–ๅ‚ท ๆ€ง ใฎ ่„ณ ๆๅ‚ท ใ‚„ ้šœๅฎณ ใ‚’ ่ฒ ใฃใŸ ไบบ

and people who have suffered challenges

or Hydro encephalitis and parts of their

brains are no longer functional and

what's intriguing about these tragic ใ“ใ†ใ—ใŸ ๆ‚ฒๆƒจใช ็Šถๆณ ใซ ใคใ„ใฆ ่ˆˆๅ‘ณๆทฑใ„ ใฎ ใฏ

circumstances is that while a lawyer

might still be able to recite case law

they don't know what's important and you

say okay you have all of this data but ๅฎŸใซ ๅคšใ ใฎ ใƒ‡ใƒผใ‚ฟ ใŒ ้ ญ ใซ ๅ…ฅใฃใฆ ใ„ใ‚‹ ใฎใซ

which of these facts matters emotion is ใใฎ ใ†ใก ใฎ ใฉใ‚Œ ใŒ ้‡่ฆ ใ‹ ใŒ ใ‚ใ‹ใ‚‰ ใชใ ใชใ‚‹ ใฎใงใ™

what tells us pay attention to this so

it's with our rational brain that we can ็†ๆ€ง ็š„ใช ่„ณ ใŒ ใ‚ใ‚Œใฐ ้ …็›ฎ ใฎ ใƒชใ‚นใƒˆ ใ‚ขใƒƒใƒ— ใฏ ใงใใฆ ใ‚‚

make the list but it's our emotional

brain that says this thing on the list

is worth paying attention to another ๆ•™ใˆใฆ ใใ‚Œใ‚‹ ใฎ ใฏ ใ€ ็ง ใŸใก ใฎ ๆ„Ÿๆƒ… ็š„ใช ่„ณ ใช ใฎใงใ™

fascinating aspect of emotions is ใ‚‚ใ† ไธ€ ใค ใ€ ๆ„Ÿๆƒ… ใŒ ็ด ๆ™ดใ‚‰ใ—ใ„ ใฎ ใฏ

something called synesthesia which means ๅ…ฑๆ„Ÿ ่ฆš ใจ ่จ€ใ‚ ใ‚Œใ‚‹ ใ‚‚ใฎ ใฎ ๅญ˜ๅœจ ใงใ™

putting senses together ใใ‚Œ ใฏ ใ€ ใ„ใ ใค ใ‹ ใฎ ๆ„Ÿ่ฆš ใŒ ็ต„ใฟๅˆใ‚ใ• ใ‚ŒใŸ ็Šถๆ…‹ ใงใ™

it's how metaphor works in our brain you ใ“ใ‚Œ ใฏ ใ€ ่„ณ ใฎ ไธญ ใง

know sometimes we can name feelings with ็ง ใŸใก ใฏ ใ€ ๆ„Ÿๆƒ… ใซ ๅๅ‰ ใ‚’ ไป˜ใ‘ใ‚‹ ใจใ

emotion words like worried or sad or

excited but sometimes we express

emotions with a metaphor like it felt

like the sunshine on a cold day in

synesthesia research what we see is that

people have ways of communicating

emotions cross-culturally there was a ๆŒใฃใฆ ใ„ใ‚‹ ใ“ใจ ใŒ ๅˆ†ใ‹ใฃใฆ ใ„ ใพใ™

famous study where they took these two

words something like and spork and

they they drew two pictures and one 2 ๆžš ใฎ ็ตต ใ‚’ ๆใ ใพใ™

picture was all spikey on picture was ไธ€ๆ–น ใฏ ใƒˆใ‚ฒ ใ ใ‚‰ใ‘ ใง

rounded smooth and they asked people ใ‚‚ใ† ไธ€ๆ–น ใฏ ไธธใใฆ ๆป‘ใ‚‰ใ‹ใช ใ‚‚ใฎ ใจ ใ—

which one is and which one is ใใ“ ใง ใ“ใ† ่ณชๅ• ใ‚’ ใ— ใพใ™

spork can you guess well the researchers

found across cultures that people

associated the spiky sounding word ไบบ ใŒ ใจใŒใฃใŸ ้Ÿฟใ ใ‚’ ๆŒใค " Spink " ใ‚’

with the spiky picture well why would we ใƒˆใ‚ฒ ใฎ ใ‚ใ‚‹ ็ตต ใจ ็ตใณใคใ‘ใ‚‹ ใ“ใจ ใ‚’ ็™บ่ฆ‹ ใ— ใพใ—ใŸ

do that it's this synesthesia working in ใชใœ ใ“ใ‚“ใช ใ“ใจ ใŒ ่ตทใ“ใ‚‹ ใฎใงใ—ใ‚‡ใ† ใ‹

our brain and it's part of how we make

sense of language and symbols and what

we're seeing in the world around us in

that process of thinking by making ใ“ใ†ใ—ใŸ ๆ€่€ƒ ใƒ—ใƒญใ‚ปใ‚น ใฎ ไธญ ใง

meaning metaphor helps us understand our ๆ„ๅ‘ณ ใ‚’ ๆŒใŸ ใ›ใ‚‹ ใ“ใจ ใซ ใ‚ˆใ‚Š

experiences and helps us navigate the

complexities of our lives and ไน—ใ‚Š่ถŠใˆใ‚‹ ๆ‰‹ๅŠฉใ‘ ใจ ใชใฃใฆ ใ„ใ‚‹ ใฎใงใ™

communicate our internal experiences ใƒกใ‚ฟใƒ•ใ‚กใƒผ ใฏ ่‡ชๅˆ† ่‡ช่บซ ใฎ ็ตŒ้จ“ ใ‚’

with one another so that we can work ไบบ ใซ ไผใˆ ใ‚„ใ™ใ ใ—

together to solve problems so in the

pioneering work of Peter salome one of

our Weiser board members and Jack Mayer ใ‚ธใƒฃใƒƒใ‚ฏ ใƒป ใƒกใ‚คใƒคใƒผ ๅšๅฃซ ใŒ ๆ„Ÿๆƒ… ใซ ใคใ„ใฆ ๅˆใ‚ใฆ ่กŒใฃใŸ

when they were originally studying ๅ…ˆ้ง† ็š„ใช ็ ”็ฉถ ใง ไฝฟ็”จ ใ—ใŸ ใƒ„ใƒผใƒซ ใฎ ไธ€ ใค ใŒ

emotions one of the tools they used was

this concept of synesthesia and looking ใ“ใฎ ๅ…ฑๆ„Ÿ ่ฆš ใจ ใ„ใ† ใ‚ณใƒณใ‚ปใƒ—ใƒˆ ใงใ‚ใ‚Š

at how different pictures of VOC ๅคšๆง˜ใช ็ตต ใŒ ๆ„Ÿๆƒ… ใ‚’ ใฉใ† ๆƒณ่ตท ใ• ใ›ใ‚‹ ใ‹ ใ‚’

feelings and it turns out that while ่ฆณๅฏŸ ใ™ใ‚‹ ใ‚‚ใฎ ใงใ—ใŸ ใ€‚ ใใ—ใฆ ใ‚ใ‹ใฃใŸ ใ“ใจ ใฏ

there's some cross-cultural differences

there's a tremendous amount of

similarity these concepts are measurable

and and they're important I mean just

for example what if you had an architect ใŸใจใˆใฐ ๅปบ็ฏ‰ ๅฎถ ใซ ใ“ใ† ่จ€ใฃใŸ ใจ ใ— ใพใ™

and you said design a building that

makes people feel inspired and and most

people walked into that building and

they felt lonely and sad well the

architect would have done her job wrong ใใฎ ๅปบ็ฏ‰ ๅฎถ ใฎ ไป•ไบ‹ ใฏ ๅคฑๆ•— ใงใ™

emotions are consensual they're part of ๆ„Ÿๆƒ… ใฏ ๅ…ฑๆ„Ÿ ใ‚’ ็”Ÿใ‚€ ใ‚‚ใฎ ใ  ใ‹ใ‚‰ ใงใ™

our social construct and as we as we

take in this architecture example we can

learn how people almost universally

respond to certain kinds of images and

shapes and sounds and colors and light

this is synesthesia at work and part of ใ“ใ‚Œ ใฏ ๅ…ฑๆ„Ÿ ่ฆš ใŒ ๅƒใ„ใฆ ใ„ใ‚‹ ใ“ใจ ใ€ ใพใŸ

the emotional basis of our social ็ง ใŸใก ใฎ ็คพไผš ใ‚’ ๆง‹ๆˆ ใ™ใ‚‹ ไธ€้ƒจ ใงใ‚ใ‚‹

construct now let's create an owner's

manual for your emotions and to do that

I'm going to show you how to use the ใƒžใƒ‹ใƒฅใ‚ขใƒซ ไฝœใ‚Š ใซ ใ‚ใŸใ‚Š ใŠ ่ฆ‹ใ› ใ— ใŸใ„ ใฎ ใŒ

feelings wheel as a guide robert ใƒ—ใƒซใƒใƒƒใ‚ฏใƒขใƒ‡ใƒซ ใ€Œ ๆ„Ÿๆƒ… ใฎ ่ผช ใ€ ใฎ ไฝฟใ„ ๆ–น ใงใ™

plutchik was a scientist who studied

animal behavior and he was curious about

how animals express emotions and what he

saw is that in the animals that he

studied there were some basic emotions ๅ‹•็‰ฉ ใ™ในใฆ ใซ ๅญ˜ๅœจ ใ™ใ‚‹

that existed in all of the animals and

those emotions were associated with

physiological behaviors for survival so

for example animals would eat something

yucky and they would spit it out and

they'd have this look on their face

that we call disgust or sometimes ็ง ใŸใก ใŒ ๅซŒๆ‚ช ๆ„Ÿ ใ€ ใจ ๅ‘ผใถ ่กจๆƒ… ใ‚’ ใ—ใฆ ใ„ ใพใ™

animals would see an obstacle or another ใพใŸ ใ€ ๅ‹•็‰ฉ ใŒ ้€šใ‚ใ† ใจ ใ™ใ‚‹ ้“ ใซ

animal in their way and they would get

big and loud and and they'd start

growling and puffing up and that's

something we call anger he developed

over many years

this model of eight basic emotions 8 ใค ใฎ ๅŸบๆœฌ ็š„ใช ๆ„Ÿๆƒ… ใฎ ใƒขใƒ‡ใƒซ ใ‚’

linked to physiological signals of ็”Ÿๅญ˜ ใซ ้–ขใ™ใ‚‹ ็”Ÿ็† ็š„ใช ไฟกๅท ใจ ็ตใณใคใ‘ ใพใ—ใŸ

survival and because humans are animals

we have the same basic emotions

anticipation joy trust fear surprise

sadness anger and disgust now there are

a lot of different models of ๆ„Ÿๆƒ… ใซ ใฏ ๅคšใ ใฎ ใƒขใƒ‡ใƒซ ใŒ ใ‚ใ‚Š

emotions and different scientists have

created really interesting ways of

understanding emotions but I like blue

chicks model first of all because it's ็ง ใฏ ใƒ—ใƒซใƒใƒƒใ‚ฏ ๅšๅฃซ ใฎ ใƒขใƒ‡ใƒซ ใŒ ๅฅฝใใงใ™

beautiful and it's just logical it makes ไฝ•ใ‚ˆใ‚Š ใใ‚Œใ„ใง ใ€ ใใ—ใฆ ใƒญใ‚ธใ‚ซใƒซ ใ  ใ‹ใ‚‰ ใงใ™

sense because as we look at the

different emotions in this model that

actual model is an ice cream cone and as ๅฎŸใฏ ใƒขใƒ‡ใƒซ ใฏ ใ‚ขใ‚คใ‚นใ‚ฏใƒชใƒผใƒ  ใฎ ใ‚ณใƒผใƒณ ใฎ ๅฝข ใ‚’ ใ—ใฆ ใ„ใฆ

we get up to the top of the ice cream ใ‚ขใ‚คใ‚นใ‚ฏใƒชใƒผใƒ ใ‚ณใƒผใƒณ ใฎ ้ ‚็‚น ใ‚’ ่ฆ‹ใ‚‹ ใจ

cone the different emotions are very

distinct from each other so we have ใฏใฃใใ‚Š ใจ ็•ฐใชใ‚‹ ใ‚‚ใฎ ใจ ใชใฃใฆ ใ„ ใพใ™

these eight feelings that are these ใคใพใ‚Š ใ“ใฎ 8 ใค ใฎ ๆ„Ÿๆƒ… ใฏ

visceral automatic reactions and then as ๆœฌ่ƒฝ ็š„ใช ่‡ชๅพ‹ ็ฅž็ตŒ ใฎ ๅๅฟœ ใช ใฎใงใ™

they become what researchers called more

cognitively saturated please start

thinking about them more and they start ็ง ใŸใก ใฏ ใใฎ ๆ„Ÿๆƒ… ใซ ใคใ„ใฆ ใ•ใ‚‰ใซ ่€ƒใˆ

working in our bodies more we get these ใใ‚Œ ใŒ ไฝ“ ๅ†… ใง ๆดป็™บใซ ๅƒใ ๅง‹ใ‚

feeling states that are increasingly ใ‚ขใ‚คใ‚นใ‚ฏใƒชใƒผใƒ ใ‚ณใƒผใƒณ ใฎ ็ซฏใซ ่กŒใ ใซ ใคใ‚Œใฆ

blurry as we move towards the tip of the ใ ใ‚“ใ ใ‚“ ใจ ใผใ‚„ใ‘ใŸ ็Šถๆ…‹ ใจ ใชใฃใฆ ใ ใพใ™

ice cream cone you can see that they

actually are much more subtle in color ๅฎŸ้š› ใซ ่‰ฒๅˆใ„ ใ‚‚ ใšใฃใจ ๆ›–ๆ˜งใซ ใชใฃใฆ ใใฆ

ultimately getting to be almost the same ๆœ€ๅพŒใซ ใฏ ใปใจใ‚“ใฉ ๅŒใ˜ ่‰ฒ ใซ ใชใฃใฆ ใ„ ใพใ™

at the very tip now there's a super

important clue there for our owner's

manual two emotions which is that when ็‰นใซ ้‡่ฆใช ๆ‰‹ใŒใ‹ใ‚Š ใŒ ใ‚ใ‚Š ใพใ™

our emotions are very intense we tend to

be caught up in one loud one now as

you've seen in some of our other videos

about the neuroscience of emotions you ๅˆฅใฎ ๅ‹•็”ป ใงใ‚‚ ็ดนไป‹ ใ—ใฆ ใ„ใ‚‹ ้€šใ‚Š

know we have multiple feelings at any ็ง ใŸใก ใฏ ็Ÿญ ๆ™‚้–“ ใงใ‚‚ ่ค‡ๆ•ฐ ใฎ ๆ„Ÿๆƒ… ใŒ ็”Ÿใพใ‚Œ ใพใ™

given time these are chemical cascades

that are that are operating in different ็ง ใŸใก ใฎ ่„ณ ใจ ไฝ“ ใฎ ๆง˜ใ€…ใช ๅ ดๆ‰€ ใง ๅƒใ ๅๅฟœ ใงใ™

parts of our brains and bodies but if we

have one loud one that we're really

paying attention to we're at the top of

the ice cream cone and we're not paying

attention to the complexity of the

different feelings that we're

experiencing that's not very emotionally

intelligent if we're gonna really use EQ ใ‚’ ็œŸใซ ๆดป็”จ ใ—ใ‚ˆใ† ใจ ใ™ใ‚‹ ใชใ‚‰

the intelligence of our emotions we're

going to need to come down towards the

tip of the cone and be able to pay

attention to more than one feeling at a ๆณจๆ„ ใ‚’ ๅ‘ใ‘ ใ‚‰ใ‚Œใ‚‹ ใ‚ˆใ†ใซ ใ™ใ‚‹ ๅฟ…่ฆ ใŒ ใ‚ใ‚Š ใพใ™

time now when we take this ice cream ใ•ใฆ ใ€ ใ“ใฎ ใ‚ขใ‚คใ‚นใ‚ฏใƒชใƒผใƒ ใ‚ณใƒผใƒณ ใ‚’ ๅบƒใ’ใ‚‹ ใจ

cone and we unfold it you see this

really cool flower where we see these

eight petals representing eight basic

emotions and in the middle of each ring

you see the basic emotions those are the ใใฎ ๅŸบๆœฌ ็š„ใช ๆ„Ÿๆƒ… ใŒ ็คบใ• ใ‚Œใฆ ใ„ ใพใ™

automatic physiological responses in ใ“ใ‚Œ ใŒ ่‡ชๅ‹• ็š„ใช ็”Ÿ็† ๅๅฟœ ใงใ™

every petal we can have more or less

intensity now in the graphic we see

three different feelings blue chick put

the feelings opposite each other on the

wheel because they have an opposite

physiological response

let's take trust and disgust disgust ไฟก้ ผ ใจ ๅซŒๆ‚ช ๆ„Ÿ ใ€ ใ‚’ ่€ƒใˆใฆ ใฟ ใพใ—ใ‚‡ใ†

is that spitting it out kind of feeling

or rejecting were pushing things away

from us where Trust is when we're ไธ€ๆ–น ใ€ ไฟก้ ผ ใฏ ๅ—ใ‘ๅ…ฅใ‚Œ ใ€ ้€ฃๅธฏ ใ™ใ‚‹ ใจใ ใฎ ๆ„Ÿๆƒ… ใงใ™

embracing and connecting there's an

opposite reaction and so their opposite ้€†ใฎ ๅๅฟœ ใงใ‚ใ‚‹ ใŸใ‚ ใƒขใƒ‡ใƒซ ใงใ‚‚ ๅๅฏพใฎ ไฝ็ฝฎ ใซ ใ‚ใ‚Š ใพใ™

on the wheel anger and fear is a

confusing one because many of us have

experienced that we often express anger

when we're actually feeling fear but if ๅฎŸ้š› ใซ ๆ„Ÿใ˜ใฆ ใ„ใ‚‹ ใฎ ใฏ ๆๆ€– ใ ใฃใŸใ‚Š ใ— ใพใ™

we really get down to the root of what's ใ—ใ‹ใ— ใ€ ๆ„Ÿๆƒ… ใฎ ไธญ ใซ ใ‚ใ‚‹ ๆ นๆœฌ ใซ ็œŸใซ ๅˆฐ้” ใงใใ‚Œใฐ

happening in our emotions and we can be

really accurate about it the fear and ใใ‚Œ ใŒ ไฝ• ใ‹ ใซ ใคใ„ใฆ ใ‚‚ ๆญฃ็ขบใซ ใ‚ใ‹ใ‚‹ ใ‚ˆใ†ใซ ใชใ‚Š ใพใ™

anger are very different from each other ๆๆ€– ใจ ๆ€’ใ‚Š ใฏ ๅคงใ„ใซ ้•ใ† ใ‚‚ใฎ ใงใ™

anger is about breaking through an ๆ€’ใ‚Š ใฏ ้šœๅฎณ ใ‚’ ไน—ใ‚Š่ถŠใˆใ‚‹ ใ“ใจ ใซ ้–ขใ™ใ‚‹ ใ‚‚ใฎ ใง

obstacle and fear is about a risk

they're completely different in their ็”Ÿ็† ็š„ ๅๅฟœ ใจ ใ—ใฆ ใฏ ๅ…จใ ็•ฐ่ณชใงใ™

physiological reaction anger we get big

and loud and we move closer to a problem

and fear we get smaller and we were

treat and we shrink back to protect ้€€ๅด ใ— ใ€ ๅฐป่พผใฟ ใ‚’ ใ—ใฆ ๅฎˆใ‚Š ใซ ๅ…ฅใ‚Š ใพใ™

opposite physiological reaction that's ็”Ÿ็† ๅญฆ ็š„ใซ ้€†ใฎ ๅๅฟœ ใงใ‚ใ‚Š

why their opposite on the wheel so this ใƒขใƒ‡ใƒซ ไธŠ ใง ใฏ ้€†ใฎ ไฝ็ฝฎ ใซ ใ‚ใ‚Š ใพใ™

is true of all of the pairs and this

brings up a very intriguing point ใ“ใ“ ใ‹ใ‚‰ ้žๅธธใซ ่ˆˆๅ‘ณๆทฑใ„ ใ“ใจ ใŒ ๆ่ตท ใ• ใ‚Œ ใพใ™

what if our emotions don't exist by ็ง ใŸใก ใฎ ๆ„Ÿๆƒ… ใŒ ็‹ฌ็ซ‹ ใ—ใฆ ๅญ˜ๅœจ ใ—ใฆ ใ„ใ‚‹ ใฎใง ใฏ ใชใ

themselves but they actually work in

harmony with our basic human needs if we ้–ข้€ฃ ใ—ใฆ ็™บ็”Ÿ ใ—ใฆ ใ„ใ‚‹ ใจ ใ—ใŸใ‚‰ ใฉใ† ใงใ—ใ‚‡ใ† ๏ผŸ

start to look at it that way we can have ใใ‚“ใช ้ขจ ใซ ่€ƒใˆใ‚‹ ใจ

a much more nuanced and subtle way of

understanding emotions and we move out

of this idea of judgment there are two

more key points one is the idea that ใ•ใ‚‰ใซ 2 ใค ใฎ ้‡่ฆใช ใƒใ‚คใƒณใƒˆ ใŒ ใ‚ใ‚Š ใพใ™

emotions will escalate or deescalate so

let's just take an example in that ใ“ใฎ ่Šฑ ใฎ ็ดซ ใฎ ้ƒจๅˆ† ใ‚’ ไพ‹ ใซ ่ชฌๆ˜Ž ใ—ใฆ ใฟ ใพใ—ใ‚‡ใ†

purple part of the flower somebody is at

work and they're feeling bored and the

stimulus continues and nothing changes ้€€ๅฑˆ ๆ„Ÿ ใŒ ็ถšใ ใ€ ็Šถๆณ ใŒ ๅค‰ๅŒ– ใ— ใชใ‘ใ‚Œใฐ

that boredom will escalate into disgust

and as that boredom escalates into

disgust

the person is going to become ใ•ใ‚‰ใซ ใ‚„ใ‚‹ ๆฐ— ใŒ ่ตทใ ใš ใซ ไป•ไบ‹ ใ‹ใ‚‰ ้›ขใ‚Œ

increasingly disengaged in the work that

they're doing and wanting to reject it

more and more now an emotionally

intelligent manager or an emotionally

intelligent employee or friend might

notice this and say hey this person ใ“ใ‚Œ ใซ ๆฐ—ใฅใ„ใฆ ใ“ใ† ่จ€ใ† ใงใ—ใ‚‡ใ†

looks really bored let's help them

engage a little bit more deeply and we

can flip over to the opposite side we ใ•ใฆ ใ“ใ‚Œ ใ‚’ ใƒขใƒ‡ใƒซ ใฎ ๅๅฏพ ๅด ใ‹ใ‚‰

get that light green part of the model ใคใพใ‚Š ่–„็ท‘ ่‰ฒ ใฎ ้ƒจๅˆ† ใ‹ใ‚‰ ่ฆ‹ใฆ ใฟ ใพใ—ใ‚‡ใ†

and somebody might start to feel like ่ชฐ ใ‹ ใŒ ่ชใ‚ ใ‚‰ใ‚Œใฆ ใ„ใ‚‹ ใจ ๆ„Ÿใ˜ใฆ ใ„ใ‚‹ ใจ ใ— ใพใ™

sentence they marked either be giving up

on their expectations and accepting the

way things are

or even better they might start feeling ใ‚ใ‚‹ใ„ใฏ ใ‚ˆใ‚Š ่‰ฏใ„ ๆ–นๆณ• ใจ ใ—ใฆ

acceptance by others and fill in like ๅ—ๅฎน ใ• ใ‚Œใฆ ใ„ใ‚‹ ใ“ใจ ใ‚’ ๆ„Ÿใ˜

hey this is my place and I belong here ใ“ใ“ ใฏ ็ง ใฎ ๅฑ…ๅ ดๆ‰€ ใง

and this this work is part of this ใ“ใฎ ไป•ไบ‹ ใฏ ใ“ใฎ ใ‚ณใƒŸใƒฅใƒ‹ใƒ†ใ‚ฃ ใฎ ไธ€้ƒจ ใ 

community and then as that feeling ใจ ๆ„Ÿใ˜ ๅง‹ใ‚ใ‚‹ ใ‹ใ‚‚ ใ—ใ‚Œ ใพใ› ใ‚“

starts to escalate we begin to have

trust and this connectedness deepens and ใใ‚Œ ใฏ ไฟก้ ผ ๆ„Ÿ ใจ ใชใ‚Š ใ€ ็ต† ใŒ ๆทฑใพใ‚Š ใพใ™

if you're a manager that's what you

really want to have happen in the ใ“ใ‚Œ ใ“ใ ใŒ ่ทๅ ด ใง ่ตทใ“ใฃใฆ ใปใ—ใ„ ใจ ้ก˜ใ† ็พ่ฑก ใงใ™

workplace so we can see this emotional

literacy being important in our personal

lives but it's also critical in the

workplace and effective managers are

going to understand that emotions drive

people and people drive performance and

so we're going to need to tune into the ใ ใ‹ใ‚‰ใ“ใ ็ง ใŸใก ใฏ

language of emotions to make sense of

the logic of feelings to be able to use

these more effectively let's go deeper ใ‚ˆใ‚Š ๅŠนๆžœ ็š„ใช ๆดป็”จ ใ‚’ ็›ฎๆŒ‡ใ—ใฆ ใ„ใ‚‹ ใฎใงใ™

into understanding the feelings wheel

and look at what's in between the petals ่Šฑใณใ‚‰ ใฎ ้–“ ใซ ใ‚ใ‚‹ ใ‚‚ใฎ ใ‚’ ่ชฟในใฆ ใฟ ใพใ—ใ‚‡ใ†

what you can see here is the idea that

basic feelings combined now we only see ๅŸบๆœฌ ๆ„Ÿๆƒ… ใฏ ใŠไบ’ใ„ใซ ็ตใณใคใ„ใฆ ใ„ใ‚‹ ใจ ใ„ใ† ใ“ใจ ใงใ™

a few examples on the chart but actually ใƒขใƒ‡ใƒซ ใง ใฏ ใ„ใ ใค ใ‹ ใฎ ไพ‹ ใ—ใ‹ ใŠ ่ฆ‹ใ› ใงใ ใพใ› ใ‚“ ใŒ

there are over 3,000 words for feelings ๅฎŸ้š› ใซ ใฏ 3000 ใ‚’ ่ถ…ใˆใ‚‹ ๆ„Ÿๆƒ… ใ‚’ ่กจใ™ ่จ€่‘‰ ใŒ

in the English language so we take a

feeling like anger anger anger anger ใŸใจใˆใฐ ๆ€’ใ‚Š ใซ ใคใ„ใฆ ใฏ ...

agitated enraged anger rested furious agitated , enraged , furious , annoyed , fuming ,

annoyed anger fuming explosive grieved

vexed P banger anger there are all these

different feelings that we can make with

variations of anger and perhaps

combinations of other feelings so we ๆดพ็”Ÿ ็š„ใช ๆ„Ÿๆƒ… ใงใ™

take a feeling like anger which tells us ๆ€’ใ‚Š ใ‚’ ๆ„Ÿใ˜ใฆ ใ„ใ‚‹ ใจใ

that our way is blocked there's

something in the way of where we want to ไฝ• ใ‹ ใŒ ้€ฒใฟ ใŸใ„ ้“ ใ‚’ ้˜ปใ‚“ใง ใ„ใ‚‹ ใฎใงใ™

go and it feeling like disgust which

tells us that there's something wrong ไฝ• ใ‹ ใŒ ใŠใ‹ใ—ใ„ ใ“ใจ ใ‚’ ๆ•™ใˆใฆ ใใ‚Œใฆ ใ„ ใพใ™

and we combine those two things and we

get a feeling like contempt which makes

us angry about the rules that are being ใƒซใƒผใƒซ ้•ๅ ใซ ๅฏพใ™ใ‚‹ ๆ€’ใ‚Š ใ‚’ ๆ„Ÿใ˜

violated and want to break through that

problem so every one of the basic

emotions has a simple meaning that we

can understand and we put together a

chart we'll put a link in the notes so

that you can go and get the chart to ใœใฒ ใใฎ ใƒขใƒ‡ใƒซ ใ‚’ ๅ…ฅๆ‰‹ ใ—

understand all of the eight basic ๏ผ˜ ใค ใฎ ๅŸบๆœฌ ๆ„Ÿๆƒ… ใจ ใใฎ ๆ นๆœฌ ็š„ใช ๆ„ๅ‘ณ ใซ ใคใ„ใฆ

emotions and they're essential meaning

and then you can start thinking about ใ™ใ‚‹ใจ ใใ‚Œ ใŒ ใฉใ† ็ตใณใคใ„ใฆ ใ„ใ‚‹ ใ‹ ใซ ใคใ„ใฆ

how they combined and like this paint ่€ƒใˆใ‚‹ ใใฃใ‹ใ‘ ใจ ใชใ‚Š

palette or chemistry set you're able to

make every feeling that there is now

when we think about how to ใƒ—ใƒซใƒใƒƒใ‚ฏใƒขใƒ‡ใƒซ ใฎ ๆดป็”จ ใซ ใคใ„ใฆ ่€ƒใˆใฆ ใฟ ใพใ—ใ‚‡ใ†

use the feelings wheel this is the key

thing you're having an emotional ไปŠ ใ€ ใ‚ใชใŸ ใฏ ใ‚ใ‚‹ ๆ„Ÿๆƒ… ใ‚’ ็ตŒ้จ“ ใ‚’ ใ—ใฆ ใ„ใ‚‹ ใจ ใ— ใพใ™

experience first you pause and notice it

you identify the feeling and hopefully ็ตŒ้จ“ ใ—ใฆ ใ„ใ‚‹ ๆ„Ÿๆƒ… ใ‚’ ็‰นๅฎš ใ—

you can give it a word

maybe it's disappointment and then ไพ‹ใˆใฐ ใ€Œ ๅคฑๆœ› ใ€ ใฎ ใ‚ˆใ†ใซ

you're able to look at the flower and

say okay maybe there's a little bit of ใ“ใฎ ใƒขใƒ‡ใƒซ ใ‚’ ่ฆ‹ใฆ ใ€ ่จ€ใฃใฆ ใฟ ใพใ—ใ‚‡ใ†

anger there because there's something

that I wanted that I can't have the way

I wanted it and maybe there's a little ๆ€ใฃใŸ ้€šใ‚Š ใซ ใฏ ใชใ‚‰ ใช ใใ†ใ  ใ‹ใ‚‰

sadness because I am grieving that

something I care about is lost and and ็„กใใชใฃใŸ ใ“ใจ ใ‚’ ๅ˜†ใ„ใฆ ใ„ใ‚‹

maybe those two things anger and sadness ใใ—ใฆ ใ“ใฎ ไบŒ ใค

combined to make disappointment so we

have a whole feeling chart lots of

different feelings then they all have a

meaning and they all have a purpose and

they all have a physiological expression ใใ—ใฆ ่บซไฝ“ ็š„ใช ่กจ็พ ใ‚‚ ๅซใพ ใ‚Œใฆ ใ„ ใพใ—ใŸ ใญ

and as we start to tune into this range

of feelings and we start to associate

them with different parts of the wheel

we start to make sense of all of our

complex and layered feelings

so a lot of things I like about food

chicks feeling wheel but it does

introduce this idea of feelings as

opposite to each other now as I said he ่ฆ‹ไบ‹ใซ ่กจ็พ ใ—ใฆ ใ„ใ‚‹ ใจใ“ใ‚ ใŒ ็ด ๆ™ดใ‚‰ใ—ใ„ ใงใ™

constructed the model based on our ใƒ—ใƒซใƒใƒƒใ‚ฏ ๅšๅฃซ ใฏ ๆ„Ÿๆƒ… ใŒ ๆŒใค ๆ„ๅ‘ณ ใง ใฏ ใชใ

physiological reaction but not based on

the meaning of feelings as we start to

understand emotions in a more nuanced ๆ„Ÿๆƒ… ใ‚’ ใ‚ˆใ‚Š ๅฅฅๆทฑใ„ ๅญ˜ๅœจ ใจ ใ—ใฆ

way it may be more useful instead of

thinking of opposites to think of ไบบ้–“ ใฎ ๅŸบๆœฌ ็š„ใช ๆฌฒๆฑ‚ ใฎ ่ฃœๅฎŒ ็š„ใช ้ข ใ  ใจ

complementary aspects of basic human

needs you think about the need to

achieve and sometimes we can't move

forward and we feel angry but sometimes

we do move forward and we feel excited

it's not that anger and excitement are

than opposites of each other ไบ’ใ„ใซ ็›ธๅฏพใ™ใ‚‹ ๆ„Ÿๆƒ… ใง ใฏ ใ‚ใ‚Š ใพใ› ใ‚“

anger and excitement are both

complimentary aspects of this need we ใ„ใšใ‚Œ ใ‚‚ ๅŸบๆœฌ ็š„ ๆฌฒๆฑ‚ ใฎ ่ฃœๅฎŒ ็š„ใช ๅด้ข ใช ใฎใงใ™

feel a need to belong and sometimes we

feel lonely and sometimes we feel

connected

those aren't opposites of each other

they're actually both signals are both

messages about this need that we have ็ง ใŸใก ใŒ ๆŒใค ๆฌฒๆฑ‚ ใซ ้–ขใ™ใ‚‹ ใƒกใƒƒใ‚ปใƒผใ‚ธ ใงใ‚ใ‚Š

and what's important for us now what's ็ง ใŸใก ใซ ใจใฃใฆ ๅคงๅˆ‡ใช ใ‚‚ใฎ ใช ใฎใงใ™

important about this is that if we stop ใฉใ† ๅคงๅˆ‡ ใ‹ ใจ ใ„ใ† ใจ

labeling some feelings as opposite of

other feelings we can also stop labeling

some feelings as positive and some

feelings as negative I mean everybody

talks about wanting to have more

positive feelings but what if all

feelings are positive but if all

feelings are data and they're part of ใ‚‚ใ— ๆ„Ÿๆƒ… ใŒ ใ™ในใฆ ใƒ‡ใƒผใ‚ฟ ใง

the richness of our lives Rene Brown ็ง ้” ใฎ ไบบ็”Ÿ ใ‚’ ่ฑŠใ‹ใซ ใ™ใ‚‹ ใŸใ‚ ใฎ ไธ€้ƒจๅˆ† ใ ใฃใŸ ใจ ใ—ใŸใ‚‰

says that when you numb one feeling you

numb them all if we turn down the volume

on our feelings maybe we're turning down

this message about what matters when we

feel big feelings it's because we're ๅคงใใช ๆ„Ÿๆƒ… ใ‚’ ๆ„Ÿใ˜ใฆ ใ„ใ‚‹ ใจใ

perceiving something important we're

perceiving a big opportunity we're ๅคงใใช ๅฏ่ƒฝ ๆ€ง

perceiving a big threat and in either

case it has significance to us so what ใใฎ ใ„ใšใ‚Œ ใ‚‚ ใ€ ็ง ใŸใก ใซ ใจใฃใฆ ้‡่ฆใช ใ“ใจ ใช ใฎใงใ™

if we conceptualize emotions as signals ใ‚‚ใ— ๆ„Ÿๆƒ… ใ‚’ ใ€ ้‡่ฆใช ใ“ใจ ใซ ใคใ„ใฆ ใฎ ไฟกๅท ใจ ใ—ใฆ

about what matters and that when we feel

something ไฝ• ใ‹ ใ‚’ ๅผทใ ๆ„Ÿใ˜ใŸ ใจใ ใ€ ใ“ใ† ๆ•™ใˆใฆ ใใ‚Œใฆ ใ„ใ‚‹ ใฎใงใ™

only it's telling us hey this is

important to you pay attention get the

information learn more wake up and that ๆƒ…ๅ ฑ ใ‚’ ้›†ใ‚ใฆ ๏ผ

is a much more vibrant way to live our

lives so it's not about positive

feelings or negative feelings it's about ใจ ใ„ใ† ใ“ใจ ใง ใฏ ใชใ ใ€ ๆ„Ÿๆƒ… ใจ ใฏ

feelings that help us wake up and engage ็ง ใŸใก ใŒ ็›ฎ ใ‚’ ่ฆšใพใ— ใ€ ไธ–็•Œ ใจ ใคใชใŒใ‚Š ใ€ ใ‚ˆใ‚Š ๅ‰้€ฒ ใ—ใฆ

with the world and move forward to

create the present and the future that

we really want so why does all this ๆ‰‹ๅŠฉใ‘ ใจ ใชใ‚‹ ใ‚‚ใฎ ใช ใฎใงใ™

matter why does it matter that we have

this definition of emotional literacy

and that we can use emotions as a guide ๆ„Ÿๆƒ… ใ‚’ ไธŠๆ‰‹ใซ ๆดป็”จ ใงใใ‚‹ ใ“ใจ ใŒ ้‡่ฆใช ใฎใงใ—ใ‚‡ใ† ๏ผŸ

it matters because it helps us live our

lives and lead and engage in the world

to be more of who we are meant to be to

be more of who we really are now let me ใ‚ˆใ‚Š ่‡ชๅˆ† ใ‚‰ใ—ใ ใชใ‚Œใ‚‹ ใ‹ใ‚‰ ใงใ™

tune into some neuroscience about this

when we have a feeling we're actually ใ‚ใ‚‹ ๆ„Ÿๆƒ… ใ‚’ ๆŒใค ใจใ

changing our brain chemistry we're

changing our nerve cells and research by ็ฅž็ตŒ ็ดฐ่ƒž ใ‚’ ๅค‰ๅŒ– ใ• ใ›ใฆ ใ„ใ‚‹ ใฎใงใ™

Barbara Fredrickson found that we're

even changing our own DNA emotions shape ็ง ้” ใŒ DNA ใพใง ใ‚‚ ๅค‰ๅŒ– ใ• ใ›ใฆ ใ„ใ‚‹ ใ“ใจ ใ‚’ ็™บ่ฆ‹ ใ— ใพใ—ใŸ

our perceptions of the world and they

shape us as you saw in one of our videos

about the neuroscience of emotions the

episode with broccoli when we have more ใƒ–ใƒญใƒƒใ‚ณใƒชใƒผ ใ‚’ ไฝฟใฃใŸ ไพ‹ ใง ็ดนไป‹ ใ—ใฆ ใ„ใ‚‹ ้€šใ‚Š

emotions hitting a particular cell we ใ‚ใ‚‹ ็‰นๅฎš ใฎ ็ดฐ่ƒž ใ‚’ ๅˆบๆฟ€ ใ™ใ‚‹ ๆ„Ÿๆƒ… ใŒ ๅคšใ ใชใ‚‹ ใจ

actually develop more receptor sites ใใฎ ็ฅž็ตŒ ใƒ›ใƒซใƒขใƒณ ใซ ๅˆใ†

that match that neural hormone in other ใ‚ˆใ‚Š ๅคšใ ใฎ ๅ—ๅฎน ไฝ“ ใŒ ็™บ้” ใ— ใพใ™

words we become more and more adapted to ่จ€ใ„ๆ›ใˆใ‚‹ ใจ ใ€ ็ง ใŸใก ใฏ ่‡ชๅˆ† ใŒ ็ตŒ้จ“ ใ™ใ‚‹ ๆ„Ÿๆƒ… ใ‚’

process the emotions that we're ๅ‡ฆ็† ใ™ใ‚‹ ใŸใ‚ ใฎ ้ฉๅฟœ ใ‚’ ้€ฒใ‚ใ‚‹ ใฎใงใ™

experiencing we get good at whatever it

is that we do and that's true playing

tennis that's true playing the piano and

it's true playing our own emotions our

emotions our messages from us to us and ็ง ใŸใก ใฎ ๆ„Ÿๆƒ… ใฏ ่‡ชๅˆ† ใ‹ใ‚‰ ่‡ชๅˆ† ใธ ใฎ ใƒกใƒƒใ‚ปใƒผใ‚ธ ใงใ™

as we listen to those emotions we change ๆ„Ÿๆƒ… ใซ ่€ณ ใ‚’ ๅ‚พใ‘ใ‚‹ ใ“ใจ ใง

our perceptions and we change our

readiness and ability to hear those

feelings there's some fantastic research

that shows that when we feel a

particular feeling it changes what we

perceive we notice things that match

that feeling State so when we're when

we're sad and grumpy and annoyed and we

walked down the street we noticed the

trash we noticed the broken window but

it's like that ใ—ใ‹ใ— ใƒใƒผใƒซ ใƒป ใ‚ตใ‚คใƒขใƒณ ใฎ ๆญŒ ใฎ ใ‚ˆใ†ใซ

Paul Simon song we're walking down that

same street on the very same day but ๅŒใ˜ ๆ—ฅ ใซ ใ€ ๅŒใ˜ ้€šใ‚Š ใ‚’ ๆญฉใ„ใฆ ใ„ใฆ ใ‚‚

we're in a different mood and we noticed ๅˆฅใฎ ๆฐ—ๅˆ† ใ  ใจ

the flowers and we noticed the people

holding hands and we noticed the joy and

the possibilities our mood becomes a

filter for what we perceive and for what

we remember we tend to remember things

that match our current feeling state and

this allows us to have a persistent

emotional experience the chemicals of ใ„ใคใพใงใ‚‚ ๅผ•ใใšใ‚‹ ใฎใงใ™

emotion only lasts for about six seconds

but our feelings and moods can last for ๆฐ—ๆŒใก ใ‚„ ๆฐ—ๅˆ† ใฏ ใšใฃใจ ้•ทใ ๆฎ‹ใ‚Š ใพใ™

much longer this is important for our

survival because often we're in

situations where there's not just one ็”Ÿๅญ˜ ไธŠ ใ€ ไธ€ ใค ใฎ ใ“ใจ ใ ใ‘ ใซ ๆณจๆ„ ใ‚’ ๆ‰•ใ† ใฎใง ใฏ ใชใ

thing to pay attention to but there

multiple opportunities or multiple

threats that we need to tune into so we ๆ„่ญ˜ ใ‚’ ๅ‘ใ‘ ใชใใฆ ใฏ ใชใ‚‰ ใชใ„ ็Šถๆณ ใŒ ๅคšใ„ ใ‹ใ‚‰ ใงใ™

have this ability to extend the

information window of the feeling over ๆ„Ÿๆƒ… ใ‚’ ๅ—ใ‘ๅ…ฅใ‚Œใ‚‹ ๆƒ…ๅ ฑ ็ช“ๅฃ ใ‚’ ๅบƒใ’ใ‚‹ ๅŠ› ใ‚’ ่บซ ใซ ไป˜ใ‘

time and we reinforce that feeling and

we become more and more attune to it

that's fantastic except it might cause

us to miss other information because ไป–ใฎ ๆ„Ÿๆƒ… ใฏ ็„ก่ฆ– ใ—ใฆ ใ—ใพใ† ใŸใ‚

when we focus on one thing ไป–ใฎ ๆƒ…ๅ ฑ ใŒ ๅ…ฅใฃใฆ ใ“ ใชใ ใชใ‚‹ ๅฏ่ƒฝ ๆ€ง ใŒ ใ‚ใ‚Š ใพใ™

we ignore the others so we need to

become more agile we need to become more

able to tune in to the multiple messages

and as we are able to look around and

notice all of these signals were able to

be more awake in the world we're able to ใ‚‚ใฃใจ ็›ฎ่ฆšใ‚ใ‚‹ ใ“ใจ ใŒ ใงใ ใพใ™

listen to these messages from us to us

about what really matters and get the

energy to move forward to create what

we're really looking for in our lives hi

I'm Josh Friedman thanks for watching if ใ“ใ‚“ใซใกใฏ ใ€ ใ‚ธใƒงใ‚ทใƒฅใ‚ข ใƒป ใƒ•ใƒชใƒผใƒ‰ใƒžใƒณ ใงใ™

you like this video please share it like ใ“ใฎ ใƒ“ใƒ‡ใ‚ช ใซ ่ˆˆๅ‘ณ ใ‚’ ๆŒใฃใฆ ใ„ใŸใ ใ„ใŸ ไบบ ใฏ

it subscribe comment that really helps ใ‚ณใƒกใƒณใƒˆ ใ‚„ ใƒใƒฃใƒณใƒใƒซ ็™ป้Œฒ ใ‚’ ใŠ ้ก˜ใ„ ใ— ใพใ™

us with our work to bring emotional

intelligence to everyone in the world

these are skills that are really needed

in the world

and we need you to help us help others