The importer extension doen't work with Youtube

elbuho · March 10, 2021, 10:13am

The importer extension doesn’t work, I tried yesterday and today to import from Youtube and the extension show an Error message. I have uninstalled and reinstalled the extension but it still doesn’t work.

OliveBrown · March 10, 2021, 10:54am

I also have the same problem.

zoran · March 10, 2021, 12:54pm

Sorry about that, we are familiar with the issue and we are looking into it. Should be fixed soon.

fabriciomsantana · March 18, 2021, 2:18am

I have the same problem.

Philemon · March 20, 2021, 10:44am

I have the same problem, i can’t import any youtube video.

alexilebert · March 20, 2021, 7:29pm

I have the same problem

dshanehill · March 20, 2021, 11:25pm

The extension is not working but we can still manually import subtitle text and audio files to create our lessons.
I’m using These two sites to create my lessons.
To download subtitles from youtube visit: https://downsub.com/
To download audio from youtube visit: Best YT to MP3 download Tools - Ytmp3

iamgillespie · March 21, 2021, 4:15am

Same problem. It’s disappointing since this a big reason I signed up. Hope it’s fixed soon.

felixsjoberg · March 21, 2021, 8:46am

Same problem here as well.

Villiers · March 21, 2021, 10:52am

This seems to be a problem on a regular basis. Can this issue be sorted out once and for all? I certainly hope that when the new version of LingQ is released this will be a thing of the past.

zoran · March 21, 2021, 11:10pm

We are doing our best to have it fixed as soon as possible.

hiptothehop · March 22, 2021, 10:11pm

Thanks Zoran. I’m also experiencing the same problem with both Chrome and Safari extensions for both Japanese and Spanish content.

Wave39 · March 22, 2021, 10:54pm

I use the app version of YouTube.
There is nothing like Error, as long as I did.

Ivan_Alejandro_SR · March 24, 2021, 12:31pm

and you can use the mobile app to import videos?

yoshiko6629 · March 25, 2021, 12:03am

i tried app ver, but the save button is grayed out and cannot import.
Mine is iOS ver and version of iOS, Youtube and Lingq are all up to date.

fabriciomsantana · March 25, 2021, 12:20am

has anyone emailed Steve K. about this?

LA4 · March 25, 2021, 1:04am

Maybe that would help?Very frustrating and there is no indication of when this will be fixed. It has been more than 2 weeks.

ajaz0810 · March 25, 2021, 2:16am

I don’t think there’s anything he can do he isn’t a tech person.

zoran · March 25, 2021, 11:10am

Unfortunately the issue isn’t on our end and that is the reason why it’s not fixed yet. We are doing our best, we know how popular YouTube import feature is.

YuichiHirai · March 26, 2021, 1:10am

thanks. with this information, I can import manually:-)