Text jumping around while reading

JDHallKY us United States

Has anyone else noticed lately that the text is increasingly jumping around as you move through the blue words? For example, I'll be reading and clicking through words, either hitting enter to make a lingq or moving along if I know the word, and as I select a word it make the line slightly longer, so a word gets pushed to the next line and the whole page shifts around. As soon as I click forward to the next word it jumps around again. This makes extended reading incredibly frustrating and tiring.

I have never had this happen before the past few days. I did recently switch to using Chrome instead of Safari, because of the other issues I've discussed on here with Safari that the LingQ team couldn't fix. But I didn't notice this new problem right after that switch. It has just occurred the past few days.

June 29 at 19:35
  • ronald br Brazil

    I am experiencing the same problem! It started about 3 days ago, same issue.

    June 29 at 19:46
  • miscology gb United Kingdom

    It happened for me a few days ago shortly after I updated Chrome (maybe just a coincidence).

    June 29 at 21:20
    • Manatseri fi Finland

      Coincidence. I am using this on firefox and the same problem exists.

      June 29 at 22:08
  • JDHallKY us United States

    This problem seems to actually be getting worse. Today, I've been noticing that text is jumping around even in paragraphs I'm not currently working on. I may be selecting words in the second paragraph on the page, which might not be moving at all, and the one above it will be jumping all over the place. Then, on the next page the one I'm trying to read keeps shifting around. This is practically giving me headaches. I can't use the site for more than a few minutes at a time.

    This needs to be a top priority for the LingQ team. Please drop everything and fix this first. The settings problem was annoying, but at least it could be corrected once on each visit to the site. The text moving around makes using the site at all very difficult.

    July 02 at 21:57
    • miscology gb United Kingdom

      Agree. It's getting bloody annoying. It's hard enough to read in a foreign language. I'm doing most of my reading offline until this is fixed.

      July 02 at 22:15
  • Administrator
    zoran rs Serbia

    Thanks for letting us know about it. We will get it fixed.

    July 03 at 03:14
  • jbfan88 us United States

    Yes, also having this issue. I find that the text to speech doesn't work well in safari, so I usually use chrome. and it is a quite annoying to have a work you click jump down to the next line.

    July 03 at 03:54
  • JDHallKY us United States

    I also emailed LingQ support about this issue, to make sure they saw this thread (and Zoran commented in response, as you can see). But, they asked me to record it happening. Does anyone have recording software on their computers already, who could do this easily? I have never done this. I will get the software and do it if I need to, but I am sure someone already has it and knows how to use it.

    July 03 at 15:26
  • Administrator
    zoran rs Serbia

    Thanks a lot everyone, videos are really helpful. We will get it fixed!

    July 04 at 15:35
  • jbfan88 us United States

    any updates?

    July 08 at 02:56
    • Administrator
      zoran rs Serbia

      We hope to push a fix for this issue within a next day or two. Thanks for your patience!

      July 08 at 03:19
      • miscology gb United Kingdom

        Is this supposed to be fixed now because I'm still getting it.

        July 15 at 14:01
        • Administrator
          zoran rs Serbia

          Hmm, thanks for letting me know. I'll check with our team.

          July 15 at 21:56
  • Administrator
    zoran rs Serbia

    Quick question everyone, which OS are you using?

    July 15 at 22:25
    • kevindevos pt Portugal

      Windows 10 on Chrome 75.0.3770.100

      im pretty sure this is because of the extra scrollbar on the right panel for the translations, if you zoom out, text is smaller so more can fit, so this scrollbar will not appear for all words (depends on how much text the translations take)

      here is a screenshot of the scrollbar ( in blue)

      by zooming in, the scrollbar appears for some words automatically, and the right panel seems to move to the left slightly more often, and causing this "jumping" effect

      edit: just checked the video posted by miscology and the same thing happens there, it only jumps because of the scrollbar on the right panel

      July 16 at 00:25
  • Administrator
    zoran rs Serbia

    This should be fixed now. Can you guys please check and let me know if you still have the same problem?

    July 18 at 21:05
    • miscology gb United Kingdom

      So far so good, thanks!

      July 18 at 21:20
    • Manatseri fi Finland

      Thank you, it seems to work very well.

      Although there seems to be a little bit of movement still if there are lingqed phrases, but it doesn't bother me that much.

      July 19 at 20:21
      • MarkE us United States

        I know exactly what you are talking about. I think LingQ's always done that. Thanks Zoran its working fine for me as well.

        July 19 at 21:37