Spain
Repair streak
I couldn’t repair my streak although I followed the link on the email.
Is there any way I could do it now?
Thanks
Spain
Pakistan
strange; today i got a message saying that I lost my streak and please repair it. Anyways I repair it. Yesterday everything was fixed as usual by zoran; I dont know how I got losing this streak message today;.
Serbia
Strange, let me know if that happens again, before you fix the streak.
Poland
Hello ! I had the same problem with my streaks in the morning - although yesterday evening everything seemed to be fine. Unfortunately today I got the message that I lost my streaks. I paid with coins for German, before checking on forum, but I have the same problem with my French and Russian streaks.
Serbia
@MagdalenaMarta Fixed!
Poland
Thank you!
United States
I lost my streak with the system issues last night. Can the linq team fix it?
Serbia
@relfen It's fixed now.
United States
Could you fix mine as well?
Serbia
@TerraEarth Fixed.
Australia
This issue occurred for me as well for Greek, Russian and German. Could you please fix my streak as well.
Serbia
@jasondavis Fixed.
United States
My 487 day streak in korean just broke and it won't repair either.
Serbia
@ your Korean streak has been restored and is active.
Germany
Same with my 280 day Korean streak, although I saw that my LingQs that I created yesterday have been counted :(
Serbia
@mila234 Fixed.
Taiwan
I encountered a problem that lingq does not count yesterday. Fortunately, it seems to be repaired now. But I lost my Japanese 106-days streak (my English streak was fine). I am sure that I reached my goal yesterday.
I tried to repair it by paying 5k coins but the day count was not correct.(it should be 107 not 106)
Can I retrieve my coin and 107-days streak?
Serbia
@kenny71223 Sorry, but 106 days is the only available fix we can do at the moment. Also, coins can't be added back, but if you ever need to fix your streak in the future, instead of spending coins, you can email me and I will repair it for you.
Taiwan
OK, thank you for your reply.
United States
Hi, Zoran! Same for me - will you repair my streak? Thanks!
Serbia
@kasper sure thing, done!
United States
Looks perfect - thanks so much!
United States
I was working last night and noticed the lingq´s weren´t being counted. sure enough, the streaks are gone. I thought I wasn´t the only one. If there is to be a global repair... no worries . but if you have to post to be counted, the streak was 82 in Spanish and 12 in German. Fix please? and thank you.
Serbia
Fixed!
Russian Federation
And my German streak, please
Serbia
@surgarh Done!
United States
I also lost my streak in Korean, German, and Spanish, and I'm participating in challenges in all three. I don't mind having to start my streak at zero, but my LingQ apple is stuck at zero no matter how much I link. Is there any way this could be fixed?
Serbia
@IvyWa Fixed!
Netherlands
I lost my streak in both Korean and French despite meeting my goals yesterday. Repairing my French streak didn't register either. Any way this could be fixed?
Netherlands
My french streak has been repaired and counting properly since, but would it be possible to fix the Korean one as well? Thank you!
Serbia
@Adrianah All your streaks are now restored.
Austria
Good morning. I hit my target yesterday but the apple got stuck at 20 LingQs. This morning I was offered to repair my streak by buying it. So I did but it didn't work. Now my coins are all gone as well? Could you please fix it? I would really appreciate it as I am also in the challenge for the 90 days. Thank you so much. ✨
United Kingdom
Same here. Yesterday the LingQs were not registering. Today I have lost my streak and my coins.
United States
I couldn't repair my streak even when clicking the email link. Could you fix it? Thanks :)
United States
I hit my lingq Target yesterday more then once and it would not record it and now i see i lost my streak can you repair that for
Taiwan
Same here, I hit my goal today and steak no. display as zero.
Serbia
Sorry about that everyone!
We've identified the database issue which will require some additional fixes over the next few days or so. In the meantime, we have implemented a workaround that should allow you all to keep using LingQ. Some of the statistics may be affected at least in terms of the information displayed. All your work will be tracked properly on the back end and once we have completed our fixes will be shown correctly and be retroactively made up to date.
No streak activity or site activity will be lost. In the meantime, you should be able to use the web and mobile apps again as usual.
United States
Hi Zoran,
I lost my Spanish streak today even though I hit my target yesterday.. Could you please repair it for me?
Thanks!
Serbia
@ariel9 Sure, fixed.
United States
Thank you so much!
United Kingdom
Hi Zoran,
I got an email about fixing my streak but the link didn't seem to lead anywhere.
Could you repair it for me please?
Thanks,
Serbia
@Weevie Your Greek streak is active and alive, it seems fine.
United Kingdom
Hi there,
Sorry about this, but can you check my streak for me again. This time I got a message saying I'd lost me streak, but I hit my LingQ target yesterday so I don't see why this this happened.
Thanks for your help.
Serbia
I fixed your streak.
United Kingdom
Hi Zoran,
My streak has been reset to zero again. I hit my LingQ target yesterday so I don't see why this has happened. Am l missing something or is this a software glitch?
If it's a glitch can you please reset my streak.
Thanks for your help,
Steve
Serbia
I fixed your streak.
United Kingdom
Hi Zoran,
I hit my LingQ target yesterday, but today I've lost my streak.
Could you please repair this for me?
Thank you,
Serbia
@Weevie No problem, fixed!
United States
I met my goals this week but somehowsomehow i lost my streak is there a possibility it could be repaired?
Serbia
@Jayk I fixed your streak.
United States
Any thoughts as to why the offer to repair didn’t pop up?
It just happened again. It’s 217 am, midnight was 2 hours ago, and thr streak went to zero
Serbia
I'll check that. Your streak has been fixed.
United States
Thanks much.
Serbia
No problem, I fixed your streak. :)
Spain
Thank you!
Canada
Zoran, would you please repair my streak.
Serbia
@Beva64 Sure, fixed.
United Kingdom
Hello Zoran, please can you fix mine as I think I missed the repair by a day due to no internet on holiday. Many thanks.
Serbia
Sorry, but unfortunately your break was longer than 1 day. I can only repair the streak in case when there is maximum 1 day break.
United States
Zoran, can you look into mine? I wasnt given the option to repair with coins Thanks Much.
Serbia
Sure, fixed. :)
United States
Thanks man. Much appreciated.
Argentina
Hi! I couldn´t repair my German streak either following the link, and I was sure I had completed the lingqs for that day it's alledgely missing, I don't know what happened. I had no breaks; the following day I continued as if nothing had happened. Could you repair it, please?
Germany
Once it was my 94th streak day. I knew and could see I had made 13 LingQ the day before. But the pop up window told I have to repair my streak.
Anyway I wanted to stop it. That's why I did not complain. But it was a bug, I think.
Serbia
@yani1003 I fixed your German streak.
