LingQs not counted - but are created - also no error messages
Experiening the same issue and I cannot do the repair streak.
Everything is back to normal now, all streaks are restored. Thanks again everyone for being patient!
Thanks for fixing it so quick. Everything works fine now except typing in forum. Words still disappear 🤷♂️
Hi Zoran, can you repair my streak? I'm still at 0 days, but I was at 100 yesterday and I did a couple of lessons yesterday that would put me at 101 today (also, if I can see how many LingQs I did yesterday that'd be perfect as well) thank you
My days streaks in French and Italian need a fix as well please :)
For now only the 18day french one was fixed. Can you also fix thethe 161 Italian streak?
Thank you very much @zoran! I see the streak now, although, I was at 100 before I did my lessons yesterday and I think it should be at 101 now, before I do my lessons today. I'm not sure how the manual repair works, but is it possible to correct it to the actual '101' value?
I know you're probably super busy last day or two so any help is greatly appreciated!
Thank you Zoran!
It seems like maybe not all streaks have been restored. I just logged in to see that I'm on 1 day streak? :-(
@dbyington Should be good now.
Hey @zoran, are you able to put my streak to 102? That's what it should be at. You fixed it earlier back to 100, but that was the value from two days ago.
Your streak is at 101 now. That's best I can do.
Hi Zoran, any chance you could also fix my streak of 921?
It reset during yesterdays mishappenings.
@SpongeBobMug Fixed! :)
Any chance you can repair mine? It was at 32. Thanks.
@Colin Sure thing, fixed.
Thanks. You're doing God's work.
Hello - could I get my streak fixed as well. Thank you.
Hello, my Italian streak is still broken. Could you restore it? Thank you.
@Johnny Sure thing, fixed!
Yup I'm having the exact same problem, I just hope it doesn't ruin my streak. Also, for some reason I'm not able to type complete words or sentences directly into the forum, I can only type elsewhere and then copy and paste it into here.
Yeah, same issue here. (On the phone) you don't have to copy and paste it. It also works when you tap on the word above the keyboard, if you have dictionary suggestions on.
Ditto. I just finished two lessons and there was no update of my lingq's words read or reading time. Very frustrating!
Same here. It's happening from yesterday, I had to add words of reading manually.
Aaaaiiiieeee! Happy to see this problem isn’t just me, but…I often have zero idea how many LingQs I’ve created without checking and I don’t want to lose my streak!
Ya was about to mention this too in regards to my reading states not counting anymore. I've calmed down now lol.
Still not working for me. Really feeling the pressure to meet my daily goals. "3 h 38 min remaining"
As mentioned in my reply below, streaks will be unavailable for a few days. You should just keep working on it as usual, and once we make this change, it will be completely restored.
We had issues with the server, but it's fixed now.
Regarding the streak, I just spoke with our developers and they informed me that streaks will be unavailable for a few days, we need to make some changes there. Please note that you can just keep working on your streak and once we make this change, it will be completely restored.
I just finished a lesson a minute ago and I still wasn't getting my LingQs counted, are they stored in the DB with some sort of transaction date so I will know how many LingQs I did today and the next days?
Yes, all your LingQs created stats and streak will be restored.
Thank God... i have 37(insane) streak
i lost a 588 day streak...streak repair didnt work multiple times either....Will we get the coins lost from repeated streak repair commands?
Hi Zoran, my streak got restored but all the points lost from 'repeatedly' hitting the repair my streak button didnt return... can this be fixed?
How can I see if I have the same issue?
n.b. I have 192k points and no idea how to use them...
@ The issue doesn't exist anymore and all streaks have been restored.
@Ugo_N Unfortunately, we are unable to restore coins. But in case you ever need to repair streaks in future, instead if using coins just email support and I will fix the streak for you.
Hi Zoran, can you help me restore my streak too?
@LarryGump Fixed! :)
Thanks Zoran. I was freaking out thinking I had lost all my data for the lessons I did today.
My beta app does not count new links towards my daily goal 4 hours after the above message was posted.
I was just about to write about this myself! I hope this will be fixed soon.