Lingqed the whole lessons but there remains blue words

Swedishfinngermanophile fi Finland

The screen shot is from chapter one of Cinq semaines en ballon by Jules Verne. there are also other lessons that I have counter this problem. I am using Chomre and Windows XP if it makes any difference.

image

November 23 at 14:26
  • Administrator
    zoran rs Serbia

    Can you please send me a link to that lesson to support(at)lingq.com ? Thanks!

    November 24 at 02:06
  • Oxygen. us United States

    Same thing is happening for me in a few languages.

    November 24 at 02:54
  • zKing us United States

    This also is happening for me on several lessons (Italian), example: https://www.lingq.com/en/learn/it/web/lesson/305026

    The "My Lesson" page shows 8 blue/new words for this lesson. When I open the lesson, none are found when I scroll through the pages, and the "b" key short cut which should jump to the next blue word also finds nothing.

    November 26 at 20:37
  • EdwinFinch ca Canada

    I've been finding the same thing.

    The odd thing for me is, once I mark these ghost-word lessons as complete, it adds that amount of blue words to my known word count...?

    I'll try to get a screen recording next time I encounter this on a lesson.

    November 27 at 23:58
    • Demolitionator us United States

      Same for me. And it annoys me because now my stats aren't accurate anymore. I don't know if there is any way to fix your stats after this has happened, however.

      December 17 at 17:51
  • Demolitionator us United States

    Wow I'm not the only one. Is there any way to fix my fudged up stats now?

    December 17 at 17:49
  • alexini se Sweden

    Also had this problem with a lot of Spanish classes. I noticed that in Spanish that if there is an upside down question mark or apostrophe in the start of the sentence i cant even lingq the word also... maybe it has something to do with this?

    December 17 at 18:09
  • Demolitionator us United States

    Let's keep this forum active until it's fixed. This has been going on for a long time.

    December 17 at 18:30
    • EdwinFinch ca Canada

      I agree.

      It is discouraging to those of us who are partly motivated by statistics, because now that our stats are fake, how can we trust our motivation in them?

      December 17 at 18:37
      • Demolitionator us United States

        Same here. That's why it's such a pain.

        December 17 at 19:35
        • Oxygen. us United States

          I posted about this a bit back and would love to see a change!

          December 17 at 20:18
  • Administrator
    mark ca Canada

    Sorry, about this everyone. We would also like to get to the bottom of this . Can you all please email the lessons that are causing you problems along with any words that you have found are doing this? The more examples we get, the better able we will be to track down the issue.

    December 18 at 00:00
    • alexini se Sweden

      I found one lesson more like this! Here it is: https://www.lingq.com/en/learn/es/web/lesson/788073/chunk/14/word/651

      I finished the whole lesson and I still have 13 unkown words. I dont want to press that I officially finished the lesson as that will just inflate my known words...

      December 18 at 21:34
      • Administrator
        zoran rs Serbia

        @alexini Should be fixed now.

        December 18 at 22:31
        • EdwinFinch ca Canada

          @zoran is the whole issue fixed, or is it fixed for only the lesson he provided?

          December 18 at 23:32
          • Administrator
            zoran rs Serbia

            Only in the lesson he provided. Each lesson needs to be fixed manually at the moment.

            December 19 at 00:33
  • aja466 de Germany

    It happens to my own lessons, too. In Chinese I've now found two characters in several lessons which I can't click on an create a lingq: 案, 淡 .

    December 19 at 16:11
    • Administrator
      zoran rs Serbia

      @aja466 Can you please send us a link to one of your imported lessons in which you noticed that issue to support(at)lingq.com? Thanks!

      December 19 at 18:51
  • EdwinFinch ca Canada

    Is the root of this issue going to be addressed any time soon?

    Emailing individual articles to Zoran to fix them is great and everything, but it's quite painstaking for us to figure out which are broken, collect them up and send them, only to then have to wait for those individual articles to be fixed.

    Most of my custom imports are plagued by this issue, and as a result, my known word count is inflating at a false rate, which honestly depresses me.

    If there is anything I can do to help, please let me know. I am self employed full time, and learning Chinese is immensely important to me, so I don't mind spending a few full days of work (for free) to help with this if I have to. I just want this fixed.

    January 08 at 22:44
    • Administrator
      zoran rs Serbia

      Hi Edwin,

      Thanks for your offer to help.

      The issue with some unclickable Chinese characters seems to be different than the one we have with some French and Spanish lessons. Can you please send me a link to one of Chinese lessons in which you noticed a problem to support(at)lingq.com so that I can take a look at it? Thanks!

      January 09 at 01:28
      • Demolitionator us United States

        I did with the little prince lessons using the built-in feature to report issues. It got fixed for those specific lessons but not for the other ones. If I see more I will send them.

        January 09 at 02:17
      • Demolitionator us United States

        Actually the problem is with virtually all the imported Chinese news articles. That is where I see it a lot.

        January 09 at 03:56
        • EdwinFinch ca Canada

          True actually, I mostly see the issues on the articles I programmatically scraped then imported to LingQ from The Chairman's Bao. I wonder why that is.

          January 09 at 11:48
        • Administrator
          mark ca Canada

          We are working on some updates to the way we handle Chinese to try and eliminate this problem once and for all. It will take some time though.

          January 09 at 18:48
      • EdwinFinch ca Canada

        I would love to email you more info, but unfortunately I got this error back from Google after emailing support(at)lingq(dot)com:

        Recipient inbox full
        Your message couldn't be delivered to support(at)lingq(dot)com. Their inbox is full, or it's getting too much mail right now.
        January 09 at 11:51
        • Administrator
          zoran rs Serbia

          Sorry, I'll look into that!

          January 09 at 15:02
          • EdwinFinch ca Canada

            Has the email issue been resolved yet?

            January 10 at 13:05
            • Administrator
              zoran rs Serbia

              It is, yes. You can message us anytime you want.

              January 10 at 15:48
  • dronn ua Ukraine

    I see this in Desktop version: http://prntscr.com/m4v0d4

    In Android App there are 31 blue words in 1st lesson of "Interesting thing of the day" course (Esperanto: https://www.lingq.com/en/learn/en/web/lesson/26675 ), 0 words for 2nd lesson, 21 words for 3rd lesson ( https://www.lingq.com/en/learn/en/web/lesson/27517 ), 22 words for "Museums of Interesting Things" ( https://www.lingq.com/en/learn/en/web/lesson/10577 )

    Please fix the main reason of the problem. I am a programmer and it is so weird for me that you ask more and more links from users (who pay money by the way). I am sure It is possible to be done automatically from your side.

    I have been sending reports about this and many other problems for several months. Nothing happens. I am very surprised that level of support and programming is so low. It's a pity there are no better alternatives.

    January 09 at 11:37
  • Administrator
    zoran rs Serbia

    All LingQ Premium users are allowed to use "Edit Lesson" option for all shared lessons on the site. If you encounter a problem with unclickable white words, all you need to do is to edit a lesson and use "Resplit text" button on the left. After resplitting lesson will be saved automatically and all words will became clickable again.

    Until we find a better solution for that problem, that is how you can quickly solve it yourself. Thanks!

    January 09 at 15:05
  • Administrator
    mark ca Canada

    Let me just jump in here to say that a solution here is not likely. Unfortunately, some strange formatting was introduced a while ago which caused any lessons that were processed at that time to have these issues. We have resolved the issue for all new lessons but "re-splitting" is required to resolve the issue in old lessons that have this problem. Since we are unable to easily identify old lessons with this problem we are faced with either re-splitting all lessons or dealing with these lessons on a case by case basis. We can't re-split all lessons because that will remove all edits that users have made to improve those lessons. So, the best we can do is to either re-split manually as these lessons are reported or you can re-split the lessons manually as you come across them. It is likely that certain courses have these issues and most others don't. One thing we will do is check all courses for lessons that are reported.

    This is unrelated to the Chinese issue mentioned here which we are looking into separately.

    Sorry about this. There is no easy solution that won't cause other problems I'm afraid.

    January 09 at 17:51
    • EdwinFinch ca Canada

      Thank you for the honest response Mark, I understand these issues happen sometimes in programming.

      Is there any chance you guys could add the re-split method to the API for us to programmatically re-split our texts?

      I imported over three thousand articles programmatically using the API back in early October, and it'd be much easier for both you guys and I if I could make a simple script to run through all of the lessons and re-split them myself.

      January 09 at 20:12
      • Administrator
        mark ca Canada

        @EdwinFinch - Yes, we should be able to do that. I will let you know when it's available.

        January 10 at 17:37
      • Administrator
        mark ca Canada

        @EdwinFinch - That .update to the API should be available now. Give it a try.

        The developer says:

        it's a simple call like: ``` POST /api/v2/{language_code}/lessons/{pk}/resplit/ ```

        the doc is here

        January 19 at 00:47
        • EdwinFinch ca Canada

          Thank you very much for providing this, Mark :)

          I seemed to stop running into this issue once I left the HSK 2 range, but I figured I should come back and try it anyway so I could share how to use it if any other developers want to quickly make a call with cURL.

          First, get your LingQ authorisation key by making a call like this:

          curl -X POST -d '{ "username": "YOUR_USERNAME", "password": "YOUR_PASSWORD" }' 'https://www.lingq.com/api/api-token-auth/'

          You'll get back an object with a `token` and a `key` variable, both of which are the same. Copy that key into the following cURL call to re-split your desired lesson:

          curl -X POST 'https://www.lingq.com/api/v2/zh/lessons/YOUR_LESSON_ID/resplit/' -H 'Authorization: Token YOUR_AUTHORISATION_TOKEN'

          (You can find YOUR_LESSON_ID in the title of the webpage of the lesson you want to re-split).

          Hope this helps anyone wanting to use this API!

          Thanks again to Mark and the LingQ team. You guys are great!

          February 26 at 00:16
    • Moderator
      Ress de Germany

      I can see the LingQ tries to ignore all the formating of texts. By the way, it looks terrible when the whole imported book looks like an endless chapter with only one paragraph.

      What do the lessons need inside (and hidden) when they look so simple plain in the GUI?

      January 10 at 08:31
      • Administrator
        mark ca Canada

        I'm not sure I understand fully but there is logic related to how things are split and classified. Punctuation has to be handled in some way. Briefly it was handled incorrectly and that is what happened. Formatting is another issue. We do agree that enabling more formatting would be nice. And, is something we are considering as we move forward.

        January 10 at 17:37
        • MarkEChavez us United States

          I am having this issue with Steve's Book in French, and also RFI Journal en Français.

          February 10 at 05:53
          • Administrator
            zoran rs Serbia

            @MarkEChavez Thanks for letting us know. I'll fix both courses you mentioned right away.

            February 10 at 21:00
            • MarkEChavez us United States

              They are both working now, Thank you very much Zoran.

              February 12 at 18:51
  • Administrator
    zoran rs Serbia

    The issue with unclickable Chinese words should be fixed now. Can you guys please check again and let us know if you still have the same problem?

    January 19 at 00:17
  • Moderator
    Ress de Germany

    I have sent an issue description with 2 screenshots to Zoran with the LingQ support in CC. I have found sometimes lesson may incorrectly recognize words with hyphen, points or numbers within.

    February 10 at 19:59
  • DistractingMoose us United States

    I have also had the same thing happen for myself with this error

    February 10 at 22:14
  • thorbjorn fr France

    This is why i do my learning with another texts reading app. LingQ is too buggy. Fixes and stability would greatly encourage people to sign up. I would.

    February 13 at 11:17