LingQ Extension for Youtube isn't working; it give me this message.

MarkE us United States

"There was an error opening this lesson. We have been notified and will investigate this issue. You will be redirected to the home page where you can try opening another lesson"

January 10 at 21:46
  • Administrator
    zoran rs Serbia

    What the URL of video your tried to import?

    January 11 at 01:59
    • MarkE us United States
      January 11 at 02:02
      • Administrator
        zoran rs Serbia

        Thanks. That video seems popular, another user complained about it.

        Unfortunately (or luckily for us!) it's not an issue on our end, our team checked it and something is wrong with this particular video, YouTube returns empty subtitles. You will need to go with other video, sorry.

        January 11 at 02:20
      • SergeyFM ru Russian Federation

        I imported it manually, here:

        January 11 at 08:19
  • jbfan88 us United States

    I always have problems importing videos from youtube. It could be because I'm learning Cantonese and Cantonese subtitles on youtube are called "Chinese (Hong Kong)". Same thing happened when I tried to import a movie from netflix, said there are no subtitles in the language I want (although it has traditional Chinese subtitles)

    January 14 at 09:58
    • Administrator
      zoran rs Serbia

      Thanks for letting me know. Can you please post a link to one of videos you tried to import?

      January 14 at 22:23
      • jbfan88 us United States

        January 15 at 02:26
      • jbfan88 us United States

        Netflix movie is called "Look Out, Officer"

        January 15 at 02:28