I have a Premium account. Why I have to 'ACTIVATE' LingQ in the APP to get full access?

opel65 es Spain

I have a Premium account, but in the APP I'm asked to 'ACTIVATE LingQ Premium FREE for 7 days!' to get unlimited access to everything LingQ has to offer.

What does that mean? I'm going to be charged extra for using the APP?

February 08 at 16:54
  • Zestman gb United Kingdom

    I have a lifetime premium account and still get advertisements like this and promo ads. It would be much better if the marketing team only employed these ads for people who have not upgraded their accounts :)

    February 08 at 21:57
    • opel65 es Spain

      Thanks for the quick answer.

      I tried the APP and it's working, but I prefer the web site.

      February 09 at 02:09
    • LILingquist us United States

      Same here

      February 09 at 18:25
  • JulieS au Australia

    It looks like when you opened the app (at least on iPad) you clicked on 'Start Learning' instead of the link below: 'I already have an account'.

    I had to delete the app and re-install it to fix it, because I tried out what happens when I click 'Start Learning' for you. Just make sure you click on 'I already have an account' every time, to get to your log-in.

    I enjoy both the web page and app.

    February 12 at 02:11
  • Administrator
    mark ca Canada

    Yes, make sure to log in on the app so your account status can be updated. If you do click the Get Started button you can log out of that account and log in to your correct account in the Settings.

    February 12 at 15:53
  • opel65 es Spain

    I updated the APP an the advert is gone. Everything is fine.

    I'm going to give it a try!

    Thanks everyone.

    February 13 at 11:39