How can I repair my streak?
I'm pretty sure that I completed my goal in Turkish yesterday on Android, but today I found on my Laptop that I lost my streak. When I clicked to the "Repair your streak" button in the corresponding Email, the recovery does not work, although there are pretty enough coins for this. So after finishing my work for today, the streak still indicates 1 day (on Laptop with Windows 10). However, on my Android, I see the streak is 369. Would you be so kind to fix it? Thank you in advance.
@tinaamazon Sure, fixed.
Please can you fix my streak too? I lost track of time yesterday playing Chess for 10 hours straight. x_x And people warned me about heroin...
Thanks a bunch!
@nashlam Sorry but unfortunately your streak can't be fixed because you had 2-days break (January 8 and 9). I can only fix it when there is a maximum of 1 day break.
No I didn't, I know it looks like it because on January 8 my daily goal was 100. On January 10 I bumped it back up to 400, and in the lesson statistics my streak looked indeed broken since January 8, but I can assure you that that day when I went to bed, LingQ registered that I had achieved my 100 coins daily goal, and had bumped up my streak by 1. I admit it's a little bit confusing but I ain't making the rules of how streaks deal with shifting the daily goal.
I'm getting back to 100 coins, can you please check if now you can fix my streak, if it's not too late? Thanks!
Ah, I see. Yes, when you change your daily goal, your streak reset. Unfortunately it's too late now and it's no longer possible to repair it. Sorry!
It never reset the streak from my side: I regularly changed the daily goal, but I still kept my streak until two days ago. Sigh. Oh well, them's the breaks, thanks anyway.
Hi Zoran lost my streak last night i haven't seen a place to fix it can you fix it. Thanks
@Jayk I fixed your streak. :)
Hi Zoran, I lost my streak yesterday and followed the link to fix it from my email, but cant find the way to restore it. Thanks a lot
@ I fixed your streak.
Hi Zoran — I logged in tonight and discovered my streak broken? I do LingQ every night! Can you fix this?
@zoran can you fix mine too??🥺🥺
@Player_One99 Sure, fixed!
@zoran Thank you so
Hi Zoran, I lost my french streak yesterday. I got an email to repair my streak, but its not working when I click on it. Could you please fix my streak?
@willmch7 Sure, fixed.
Hi, I started a 90 day challenge on 1st of October, but 4 days ago I lost my streak and I wasn't able to repair it because I didn't have enough coins nor time to earn enough coins. Now, 4 days later, I have enough coins but I understand it's too late to repair my streak. Does this mean that I have failed to complete my 90 day challenge? Or can I still complete my 90 day Spanish challenge somehow? Is there a way to fix my streak? Thanks!
@hapgull I fixed your streak. Yu can still complete the challenge successfully. :)
Thank you so much! :-)
@zoran Hi Zoran, sorry to bother you again with this! On Saturday I lost my streak again. I wanted to repair it with coins but it said that I didn't have enough coins in spite of the fact that I had enough coins. Could you please fix my streak again? Thanks!
@hapgull Sure, fixed!
@zoran Thanks a lot! :-)
Hello, Zoran! I forgot about time yesterday and lost my streak.. Can you please fix it for me? Thank you!
@ Sure, I fixed your streak.
Hi Zoran, I lost again my spanish streak yesterday. I got a popup message to repair my streak, but that again did not fix the streak.
Why can I not repair the streak by myself? I also did not get any email.
Could you please fix my streak again?
Thanks & regards,
Hi Zoran, I lost my spanish streak yesterday. I got a popup message to repair my streak, but that did not fix the streak. I also did not get any email. Could you please fix my streak?
Thanks & regards,
Thank you! :-)
Hi @zoran Could you fix my 85 day streak please? I have had no time to do any these past 2 days
Sorry, but no. I can only fix it when there is a maximum of 1 day break and looks like you had 2.
Hi zoran, I need help to repair my streak, the link from the email does not work, and I don't wish to lost my streak. Thanks
Thanks zoran. :)
Hi @zoran I completely blanked on my 58 day streak yesterday could you repair it for me? Not sure when you'll respond to this comment but I will be going to sleep now and I have not met todays target either, will that cause a problem? I wasn't sure whether that would cause me to lose my streak for good or not if I completed my first day now that my streak was lost.
@Anakin_Males Sure, fixed.
Could you repair it once more for me? Because I didn't want to start a new streak yesterday and thus didn't meet my daily goal and it was fixed a bit before midnight where I am it lost the streak again
Sure, fixed it again.
I lost my streak yesterday because I lowered my goal so that I had more time to do other things... I lowered it from 400 coins to 200 coins necessary. I had already passes 200 coins yesterday so I thought it would be fine but today it says otherwise. Is this supposed to happen?
@RolfdP Yes, when you change your daily goal, your streaks reset to 0.
Could you fix my English streak?
How can I repair my streak for English?
@ I fixed the streak for you.
Hey I was trying to keep my streak going so adjusted my coin goal down and it gave me the treak but then today it seems like it was broken.
@ I fixed your streak. :)
I have a similar problem. Currently I'm living in a different time zone, so went for my daily goal pretty late. Instead of getting the coal for the current day, I already finished the goal for the following the day and the "current day" was lost. Not a huge deal basically, but I could not even repair the previous day with my coins. Is there any way to fix this? Thanks for your help in advance!
@ I fixed your streak too.
Same here, yesterday I met my daily goal but today I lost my streak. I emailed support this morning but haven't received a response yet.
Will this issue be auto-mantically fixed eventually? I lost a 200+ day streak and it has still not been restored.
@scottgleason Your streak has been restored now.
I had the same experience twice, last month and this month. I'd appreciate it if you could fix it.
@s000441 I restored your streak.
Hi @zoran. I lost my streak due to the system problems last week. Can you please repair it? Thanks!
@TalLingq Sure thing, fixed!
Sorry to bug ya but could you repair my streak the server didnt save initially any of my progress until the next day so it broke my 270ish day streak.
@ sure thing, fixed.
Thanks Zoran 👍🏾
I'm quite sure I finished my Slovak, but somehow it was lost. I can not understand what happened.
Please fix it.
I experienced the same problem for Finnish. I got a pop-up yesterday telling me that I had reached the daily goal, but today the streak has been
@ I fixed your streak. If it happens again, please let me know on support(at)lingq.com.
I’ve just experienced the same problem that several LingQ users have mentioned before : yesterday I got the pop-up saying I had met my LingQ goal for the day—and I even added a couple more LingQs after that—and today I’m told that I lost my streak (it was in the 240s…). I can’t find anything on the website that allows me to repair it, which would be nice to know—especially since I did do 13+ LingQs. I’m puzzled why LingQ only recorded 12, but had given the pop-up window? For future occasions, should it happen again, can you tell us where to find the link to use our coins to repair streaks? Thanks!
@Valorie What is your username on account where you lost your streak? I see it's not this one.
Option to repair streak should appear as a popup first time you login after your streak gets broken and you should also receive email notification to repair it.
@Zoran Thanks for your reply. When I sign in, I use my email address as my user name. Otherwise, I use Valorie on the website, under Profile and for sharing Imports. My "streak apple" in my Hebrew profile now shows the numeral 1 under it. I don't know why there's "916" next to the apple to the left of this post. I was at 241 or 242, I think. I did not get an email today. I did see the pop-up on my phone, but I thought it must have been an error, because yesterday, while making LingQs, I got the pop-up banner that said I'd reached my daily goal of 13 LingQs. So, when the pop-up came today asking if I wanted to repair my streak, again thinking it an error, I clicked on "not at this time." Apparently, there's no second chance to go to a link and spend the 5K coins to repair it? Losing the streak isn't a huge deal to me. Disappointing yes, but not life to me. I just don't understand how I could get the message that I reached my daily goal, then find out the next day that I didn't.
@Valorie Sorry, I actually checked the wrong account by mistake! I just looked into your account and fixed your Hebrew streak. Let me know if you experience the same problem again.
Okay, and thanks, Zoran!
Hi — I just realized my streak got broken a week ago. I was traveling, but I made sure to log on and do some reading! (I’m very motivated by steaks.)
You need to create LingQs to maintain your streak. Logging in wasn't enough if you haven't reached your Daily LingQs goal.
When I logged into my account, a pop-up appeared, showing I had lost my streak. I was surprised at this, as I strongly feel I worked on it y'day too. Kindly repair my streak, Zoran. Thanks
@sadanand I checked your account and your streak is still active. Everything seems fine. :)
Thank you Zoran. I found an option to repair my streak on my homepage.and I clicked on it. Thanks again for your support
Hello, I just had the same issue, I'm pretty sure I hit my daily lingq but then I was shown that i'm back to 0 days and there was no message to repair it. Can it be fixed please ? Thanks in advance. :)
@Himlen I fixed your Persian streak.
Hello, I got an email to repair my streak for 5K coins, but the link doesn't work.
Seems good, your streak is active and repaired.
Thank you :)
That just happened to me too. I got the pop-up that I'd hit my lingq goals for the day, then this morning I log in and it says iI lost my streak. Can someone please fix it, it doesn't give me the option.
@tatyanatyson It's fixed now.
Hello, I got an email to fix the streak as well, got enough coins to do so but can't seem to fix it.
It's fixed now.
Hello, I got an email to fix the streak as well, got enough coins to do so but can't seem to fix it.
the target language is Japanese.
@GlassEyes I fixed your streak.
My streak was damaged, but I don't know why ?
@Lawrencen I fixed your streak.
Hi, my steak was damaged, but I tried to click the link in the email but noting happened. I have enough coins and how do I fix it?
@benjaminloo I fixed your streak.
Yesterday I lost my streak, I got an email to repair it, but after clicking on the link nothing happens. I also have enough coins but I can't see the rapair popup. Can you please repair my streak?
@MikiMorre Your streak can't be repaired anymore since you had more than 1 days break. Your streak has ended on February 24th.
I also got an email to repair my Chinese streak for 5K coins, but the link didn't actually help.
@slatterypod I fixed your streak.
I've had my streak break twice in the last week, but I have been meeting my goal every day in Chinese. There also seem to be times that lingqs I created and yellow are undone and blue again. Is there something up with the database? No matter the case, my ego would like the streak restored :)
@adairaar I've fixed your streak. :) Make sure not to make saved LingQs known (status 4) in the same day you created them, since that will remove them from LingQs created stats and move them to Known words stats instead.
Hi @zoran for some reason I lost my streak 4 days ago I'm pretty sure I meet my goal every day. Didn't see any notice or email to repair my streak.
@toastie921 I fixed your streak. :)
@zoran I had an issue where I changed time zones, is there anyway to fix my Spanish streak? I got an email to repair for 5k coins but when I click the link I don’t have an option.
@weiseguy Fixed :)
My russian streak seems to have disapeared even though I did enough links yesterday. My history shows me completing the day, but when I got up, the streak was gone. Any chance you can fix it?
@ Sure, I've fixed it. :)
Thank you kindly :D
hello can you explain for me what is streak mean I use this site for the first time don't what is mean the another word that you use platform what is it ?
Streak represent number of days in a row you reached your Daily Goal (creating enough LingQs - yellow words). You can set your Daily Goal under the settings button (gear icon) on the home page.
Hi Zoran! I'm not sure what happened but I'm just noticing that I lost my streak a couple of days ago. I'm sure I'd done my lingQs that morning. Can you please fix mine for me too? Thanks!
@ Fixed! :)
I lost my streak due to going past midnight (I moved time zone), I got the email about repairing the streak but nothing happens :(
Your streak has been fixed.
Hi Zoran, Would you please repair my Portuguese streak? Mistakenly I missed it and I can't repair it now.
Sure, fixed. :)
I lost my German streak as well, can't find to fix it either. If I could get help with that would be great. Thanks, zoran!
I repaired your streak now. :)
In future, when your streak gets broken, you should have see popup asking you to fix it for 5000 coins, first time when you access the site.
Thank you so much! I really appreciate it.
I can't see the pop-up today, don't know why. Is there a way to provoke it?
It should show up first time you access your account after streak breaks. Which language you need repaired?
Can you repair mine too?
not sure what te deal was. I tried to do my lingqs early this morning and it was still showing up as thr day before yet it switched right after 12am today and all of f a sudden they didn’t count when I had 7 more to go.
Sure, fixed. :)
Thanks man. Have a great day
Hi can you repair mine as well. I actually read and used my LingQs last night so I don't understand why my streak broke. I didn't realize it was broken when I read this afternoon until I was about to exit. So, my repair link doesn't work. Could you help me too? I sent an email a few hours ago but see that you are very active here.
Replied on your email and fixed the streak. :)
I lost my streak yesterday, I got an email to repair it, but after clicking on the link in the email nothing happens. Also, I don't get any popups.
I fixed your streak. Do you have enough coins on your account?
Thanks. Yes, I have 10K, so it should be enough for two streak repairs, I believe.