Hints aren't working when I highlight a full sentence "No hints available, try dictionaries below"

MarkE us United States

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I tried Safari and Google Chrome, and I'm getting the same problem. I thought maybe I have bad internet connection, but the highlighting full sentences isn't working on my phone either. Is anyone else having this problem? I'm experiencing this problem with German. (I havent tested other languages yet)

October 07 at 21:42
  • SergeyFM ru Russian Federation

    And according to my wife, iOS app has similar issue.

    October 07 at 21:49
    • MarkE us United States

      This does frequently happen to me in the past, but then I just re-highlight the sentence then it works. But now its not working at all.

      October 07 at 21:52
  • Administrator
    zoran rs Serbia

    Sorry about that. We are looking into it.

    October 07 at 22:09
  • Nona us United States

    Hi, it's also not working on my Mac. Thanks

    October 07 at 22:49
  • Administrator
    zoran rs Serbia

    The issue has been fixed now. Thanks again for reporting it.

    October 07 at 23:12
    • CharlieBittoMoi gb United Kingdom

      I'm still getting the same issue - https://imgur.com/a/MJXqi35

      December 10 at 16:59
      • SergeyFM ru Russian Federation

        When I select a sentence (in German), in roughly 10% of cases I get the same response from the system. Have to reselect all the same to make translation work - it is mildly annoying.

        December 10 at 18:37
      • Administrator
        zoran rs Serbia

        @ @ Can you please message me on support(at)lingq.com with links to a lesson and example sentences you noticed this issue with? Thanks!

        December 11 at 08:37
  • Nona us United States

    Thanks, Zoran!

    October 07 at 23:26