Forcing Android App Active Playlist To Sync With Web Vers...

GMelillo

United States

Forcing Android App Active Playlist to Sync with Web Version

July 23 at 15:24

I edit my active playlist on the web app, but often listen on my phone using the Android App when out of the house. Right now the Android App active playlist is totally out of sync with the web app. There are lessons on the Android App that I have already deleted from the active playlist on the web app. There are lessons on the web app active playlist that are not pushed to the Android App playlist.

I've tried closing and re-oping LingQ on my phone. I've tried restarting my phone. I can't force a refresh. Is there something else I can try?

LingQlearner

Ukraine

December 28 at 19:52

Hi GMelillo, please update the Android app to the latest version - v.5.4.23 (398), we have fixed sync issue there. Thanks for your patience!

jf999

United States

September 22 at 03:26

I'm having the same problem. The two simply will not stay in sync. I edited a playlist today from the website: I removed some lessons and kept others. On my android phone, the playlist kept some of the lessons I removed, and removed some of the lessons I kept.

For what it's worth, I found that logging out of the android app and logging back in will force the playlists to sync. That's how I'm working around it for the time being.

zoran

Serbia

September 22 at 10:23

Yes, you need to logout/login back and that will synchronize the playlist.

zoran

Serbia

July 24 at 02:20

Can you please take screenshots of your active playlists from android app and website and send it to support(at)lingq.com? We will look into it and investigate the issue. Thanks!

GMelillo

United States

July 24 at 19:41

Thanks - I just sent the screenshots to support.

zoran

Serbia

July 25 at 01:37

Thanks a lot!

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