Can't change profile picture

Support & Feedback Forum
1

I can’t seem to change my profile image.

I can select a picture, then what appears to be an editing sheet drops down, but both it and the rest of the page are blurred out and nothing can be selected.

I’ve tried Safari & Firefox on Mac, and Safari, Firefox, and Brave on iOS, all with the same result. Content blockers disabled.

2

Hi Pres,
That’s strange, I just tried on my end on Google Chrome and it worked properly. Can you please send us the screenshot of your issue to support(at)lingq.com ?

3

I’m having the same trouble. Did you find a solution?

4

I can’t seem to do it on Microsoft Edge either. The text below the image changes to “uploading” but nothing happens. It’s a small picture too.

5

On which browser you have this issue? I just tried and change the profile image without problem.

6

I’ve tried old IE 11 and Microsoft Edge.

7

Thanks, we will get that fixed.

8

Thanks!