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us   United States

Cancel and stop scamming your customers

August 07 at 15:27

I have been trying to cancel this subscription for a few months. The options have been hidden and are not available on the account page. Below is a screenshot showing that I was to be moved to a "Free" account only to continue to be charged. Please cancel this account, stop charging me and refund the previous 2 payments.

FYI: clicking the "change plan" button takes you to a page where you can only change to a higher tier, the "free" option is completely hidden.