in   India

Controversial customer retention strategy ?.

Monday at 06:44

Hello,

I want to share the experience I've had trying to downgrade my wife's premium account. LingQ learning style didn't click for her. Nevertheless, there is (was) still a possibility she'd be back here.

I felt pressure clicking the button "Delete My Data", but still managed it.

Essentially, the button "Delete My Data" doesn't work. The customer have no choice but to accept the 2 plan. Reluctantly I did.

thanks

alexsunny

×

We use cookies to help make LingQ better. By visiting the site, you agree to our cookie policy.