Cancelling my subscription and refund

Support & Feedback Forum
1

Good Morning,

I was using LingQ for six months in the premium version, but then I stopped using it for a while. Although I enjoyed using the application, I knew that I would not be able to afford to extend it
for another year. If I wanted to cancel the subscription, I would have to delete all my lessons from LingQ, and I had the right to use them for another six months. After some time, I forgot about the cancellation and recently got a notice about renewing the subscription even though I do not want it. So I would ask you to revoke this subscription and refund the money to my account.

Thank you!
Maks

PS Similar situation was described here:
https://www.reddit.com/r/languagelearning/comments/lwu68h/lingq_should_be_gym_since_they_have_similar/

2

I refunded your payment and expired subscription. Let me know if I can assist with anything else.

3

Thank you! I will most surely come back to LingQ premium :grin:

2 Likes
4

I have pretty much the same problem. I haven’t used Lingq for a while and the subscription just renewed itself. A couple of months ago I tried to cancel the subscription but failed. Maybe you can help me, Zoran?

5

@johann.grobe No problem, I refunded your payment and expired subscription.

6

I have the exact same issue - I haven’t been using LingQ for a long time and then I was charged again for another year. Can you please help me too, Zoran?

7

@ligqligq Sure, I took care of it and refunded your payment.

1 Like
8

Thank you!