I've been using this site since March 2010 and didn't know about the Get Satisfaction page until today. Now that I am aware of it I'll start using it. My guess is that its not very popular because nobody knows about it. Perhaps you could make a notice or email or something to remind people that it exists.

It is listed as a resource on the Help pages but you are right it's not very prominent. It's a double edged sword. On the one hand we want people to use it but on the other we prefer if people use the forums to give feedback since the feedback is more likely to be commented on and seen in the forums than on another site.

I have a couple of thoughts on the “level 4” LingQ problem shown in keroro's video. First, I've noticed similar results when highlighting a phrase where parts of the phrase that were already LingQ'd retain their previous color. In my experience that doesn't seem to prevent the LingQ from actually being created and it seems to display correctly after refreshing the page.

Second, I've noticed that when I highlight a phrase or compound word to create a LingQ I can run into problems if the same phrase or compound exists later on in that same lesson. The highlighting of the initial phrase doesn't cause the other instances of that phrase to display the LingQ until you refresh the page. I wonder what kind of issues that might create if you try to LingQ the same phrase twice? I kind of got into the habit of just refreshing the lesson every time I created a “compound LingQ” after I first noticed this so I don't have any examples off hand. Maybe I should have mentioned it earlier?

In these cases, as you say, the LingQ should still be created fine. It's just the trouble of figuring out how to display both a LingQed phrase and the words that are LingQed inside that phrase.

Regarding the second point, if you highlight the same phrase later in the lesson and click "Search Dictionary" it will open up the LingQ widget with the hint already filled in. At some point we would like to have all instances of the phrase show up as soon as you save the LingQ, but it's a little trickier :)

I am still in the process of checking whether LingQ is usable for my Chinese studies.

It is still unusable for me.

I found that beside the problem with the missing traditional character support (now automatically converting to simplified, see http://bit.ly/wDNmYh ) a second problem now has arisen (with the last update?).

I am now unable to create a word from a part of a word.

Example:

自我介绍 is one word.

In fact, it isn't. The automatic splitting is wrong.

自我 and 介绍 are two words.

But I am unable to create these two words with the mouse by dragging over that word part (like it was possible last year and before).

Other example:
好吗 is not a word. Even if the terms 好 and 吗 exist, they are not displayed in yellow!

If I edit the term, it still marks the whole word yellow. After refresh, the word is blue again. If I create the 2 words manually they are not recognized.

So LingQ expects to save words according to the faulty splitting algorithm.

This is a another big step backwards. :-(

Hmmm, this sort of thing seems similar to some stuff I've experienced.

@hape - As far as I know, this has always been the case. If you edit the Term field to a word that doesn't appear isolated in the lesson text (i.e. you save "pine" and "apple" but the word "pineapple" appears) then your saved terms won't be highlighted.

alex, sorry, but you are wrong.
You seem to have forgotten the old, good LingQ features so rapidly!?!

The prove:
http://www.lingq.com/help/lesson/#lesson_9

"Can I LingQ part of a word?
Any word segments you select can be saved but they will not be highlighted in the text or be listed for that lesson, unless they appear as distinct words in the text. Partial words you save will appear in your list in Vocabulary. You can also add terms directly in the Vocabulary section."

In Chinese, such sub-words overwrote the word splitting.

That's all gone! It's a pity.

That entry in the help has been there for a long time, and reflects the way I've always answered this question. I wasn't aware of any exception in Chinese, to be honest with you.

What was the reason to remove the saving of a part of a word??

And why does the Chinese splitting algorithm work so badly and ignores/removes the own inserted spaces?

好吗 is no word or expression - MDBG says: No results found searching for '好吗'.

When Chinese was BETA at LingQ it worked better than now.

I don't quite understand the issue. Are you unable to save parts of a word? This should be working fine, and the terms should appear on your Vocabulary page and in your LingQs of the Day emails. As far as these partial LingQs showing up, they were never intended to show and this answer has been in the Help for several years. If anything has changed here, it was likely a byproduct of another change. However, we don't intend on spending time on something that was never intended to work.

Word splitting -- I studied Chinese on LingQ for the better part of 6 months and had very few problems with this, and none that prevented me from studying the language. It isn't perfect, but neither is any word splitting software, and there are plenty of users who are quite happy to use LingQ to improve their Chinese. In any case, we've had this discussion before :)

"Are you unable to save parts of a word?"

Yes, it's now impossible, as explained above. It worked until last December.

You say "plenty of users who are quite happy to use LingQ to improve their Chinese".
That's not quite true: mrgrill and dilemme are also complaining about this issue, see "Separating Chinese Words".

Quite often (in Chinese) you want to save one or two characters and not the whole word.

To save fragments, highlight a word, click "Search Dictionary" then click on the term in the LingQ widget to edit it. When you refresh the page, the highlight will disappear but the word will be saved to your database and will be added to your SRS.

So you cannot do this with the mouse anymore by selecting the fragment.

Not only that, why won't it highlight? I don't use the vocabulary section of the website to learn words so I'd love to see it highlighted. Is there a particular reason why it isn't? Just curious.

@Imyirtseshem - Imagine saving the word "red" and having it highlighted in the word "purebred" or "redistribute". This would only be useful in a language like Chinese or Japanese (with regard to Kanji), but it isn't a small project. Ideally at some point we would be able to improve Chinese, but that is somewhere down the road.

Yeah, I understand what problems it could cause. There are other languages where something like this would be useful, but much harder to implement.

Even supported languages don't get fixed, no wonder I didn't stand a chance. :)

Not all issues can be addressed immediately, but that doesn't mean they don't get fixed ;)

Of course. I trust that you guys are working hard at improving things. (I keep checking Yiddish every day hehehe).

We have pushed a few bug fixes to the site over the last few days. Thanks for your patience. @Niksa - you should now see the status changing properly for the Top 25 flashcards on the Lessons page. @Vera and many others - You can now also see your own conversation times and discussions in the list on the Speak page. The image cropper now works in IE on the Settings page and adding images to the LingQ widget in Chrome has been fixed. The tags popup should no longer get stuck in the background. Dict.cc and Google images and search now no longer try to open in the widget which could not be made to work properly. They now open in a separate popup window as they used to.

Thanks for the hard work!

Thank you. Yesterday I didn't find the time to work with LingQ but I'm looking forward to see the improvements.

In the "Multiple Choice" Test, the hints are all in lowercase. Is there a special reason for that? If not, please fix this.

...

I think it's better that the hints are in lower case, as otherwise the punctuation can give away the correct answer.