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Not getting Flash Card Emails

LingQ Forums - How to learn languages
| Support Forum

July 28, 2012, 10:38 p.m.

skymegatoronto
skymegatoronto US
5 posts
I've noticed that I'm not receiving my daily emails of Words to review. I've checked my settings and it seems to indicate that my request for daily emails is checked for receipt.

I have checked my spam folders on my email as well and still no visible indication of any email form Lingq in the mix.

July 29, 2012, 4:20 p.m.

alex
alex CA
Administrator
4311 posts
Hi! I looked into this and found out what the problem was. It looks like one of the messages from our site was marked as spam a couple of months ago, so as soon as our mailing service saw this they unsubscribed you. I've now resubscribed you to all the lists, so you should be receiving all the emails again from now on :)

July 29, 2012, 6:47 p.m.

skymegatoronto
skymegatoronto US
5 posts
Thanks 4 your quick response and resolve to this matter.

Aug. 17, 2012, 4:29 p.m.

hpfn
hpfn BR
10 posts
I'm not receiving my daily emails of Words to review either.

Aug. 17, 2012, 4:36 p.m.

SanneT
SanneT GB
3535 posts
I don't receive any either (but I don't mind too much at the moment...).

Aug. 17, 2012, 5:25 p.m.

alex
alex CA
Administrator
4311 posts
@hpfn - Terribly sorry about this. We sent out an email recently explaining that the issue is related to our mail provider. We're hoping to have it fixed really soon, but in the meantime you can still access your LingQs of the Day in a couple of different places. Please see the email for more details: https://madmimi.com/mimio/eef003

Aug. 20, 2012, 12:22 p.m.

hpfn
hpfn BR
10 posts
Thanks Alex!
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